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  1. #1
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    Thumbs up Tuf Gaming A15 laptop Ryzen Cpu problems and crashing!

    Hello! I have the Asus Tuf Gaming A15 laptop with a Ryzen 7 4800h CPU*and GTX1660 Ti GPU. At first I didn't have any problems, but one or two months later I started to get a lot of BSODS and they all said that the driver "ntoskrnl.exe" caused the issue. Later I started to get other weird problems like the laptop randomly Black screening and the only way to fix it was by hard reboot and "Status_Access_Violation" errors. I have done all kinds of software troubleshooting and I even clean installed windows a few times but the problems were still there. Then I noticed that in task manager the CPU for some weird reasons was at a very high clock speeds (even at idle) and was trying to overclock itself (from ~2.9 ghz to 4.25 ghz). Then I decided to enable the "Power Saver" power plan in windows control panel which kept the CPU at ~1.3 ghz clock speed and ALL of my problems were gone! Is this a defective CPU or is it some kind of a software problem?

  2. #2
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
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    Firstly I would try rebuilding the OS (fresh install if I was doing this but completely up to you)

    Keep an eye on temps as may indicate cpu/gpu issue.


    The error may be defective RAM module (in any case, inc cpu if defective than its a warranty issue)

    I actually own two of these laptops without the issue (cold confort) but you would be within rights to claim warranty.
    There was update recently with windows 10 for a asus driver that caused one of my laptop system to blue screen and had to rebuild it with fresh install, the other actually installed the update without issue. My laptop systems are basically identical.

    Hope you find this helpful.
    Last edited by RedSector73; 06-21-2021 at 11:45 PM.

  3. #3
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    As I said I have done a fresh install of windows a few times. I passed memtest86 without any errors.

  4. #4
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

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    fresh install from usb image?

    anyway than default to next advice, claim warranty.

  5. #5
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    After I changed my power strip and updated windows a few times my problems seem to have dissapeared. The cpu only goes up to 4ghz now. Also I'm kind of screwed because I lost my box and warranty documents
    Last edited by Kaloyan056; 06-22-2021 at 09:13 PM.

  6. #6
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

    Join Date
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    Quote Originally Posted by Kaloyan056 View Post
    After I changed my power strip and updated windows a few times my problems seem to have dissapeared. The cpu only goes up to 4ghz now. Also I'm kind of screwed because I lost my box and warranty documents
    I dont undertand, I live in Australia and we have strong consumer laws, none of that would stop warranty claim here.

  7. #7
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    Well, it's different here in Bulgaria.

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