Results 1 to 5 of 5
  1. #1
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    7

    HELP! Rog chakram mouse RF receiver

    So here is my situation, I bought a used Like new asus chakram mouse from amazon (warehouse deals) and the RF receiver is missing so I can't use it in 2.4ghz mode. Any idea if I can buy it somewhere or get a replacement?

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    344
    Posts
    8,023

    Just doing a sanity check: You did remove the shell to make sure the receiver wasn't tucked in its holder? If its not there then I would just return it for a refund. I'm not sure if you can find it separately (maybe Ebay?) but I'm guessing it won't be easy to find and might be costly. For whatever reason people always lose the receivers for wireless devices but rarely do I see a receiver without the device.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by xeromist View Post
    Just doing a sanity check: You did remove the shell to make sure the receiver wasn't tucked in its holder? If its not there then I would just return it for a refund. I'm not sure if you can find it separately (maybe Ebay?) but I'm guessing it won't be easy to find and might be costly. For whatever reason people always lose the receivers for wireless devices but rarely do I see a receiver without the device.
    Nothing under the shell. It missing. I hope asus support can help me out.

  4. #4
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    344
    Posts
    8,023

    Quote Originally Posted by Podupuis View Post
    Nothing under the shell. It missing. I hope asus support can help me out.
    Yeah, I guess it couldn't hurt to give them a call. Make sure to post an update here with what they tell you so other people with the same question can find it.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  5. #5
    New ROGer Array
    Join Date
    Jul 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by xeromist View Post
    Yeah, I guess it couldn't hurt to give them a call. Make sure to post an update here with what they tell you so other people with the same question can find it.

    Apparently, they can only help if the dongle is broken or faulty. This is kinda sad.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •