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  1. #1
    New ROGer Array
    Join Date
    May 2021
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    ROG Strix G17 G713QR keyboard lighting issue

    Hello!
    If I use Aura Sync and change the color of my keyboard is everithing fine, but if I use Aura Creator and I change my keyboard lighting unfortunately one key is not completely lighting.


    I tried to install ROG Keyboard Firmware Update tool Version V2.7.3.001V2.7.3.001 but I cannot install.
    Click image for larger version. 

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    If I use Aura-Sync:
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    If I use Aura-Creator:
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    I tried to reinstall my windows 10 but the problem not solved.
    My armory create Diagnostic results:
    Item Version
    ---- -------
    Armoury Crate UWP App 4.1.6.0
    ROG Live Service 1.2.12.5
    AURA Service (Lighting Service) 3.05.06
    Armoury Crate service 4.1.5
    ASUS Aac_NBDT HAL 2.5.1.0
    ASUS Mouse HAL 1.1.0.45

    My OS: Windows 10 Pro x64 10.0.19043
    My BIOS: G713QR.319

    The problem was already there when I bought the laptop in end of May.
    So windows/drivers/Bios updates not solved the problem.

    Thank you for your answers in advance!

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