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08-16-2021 01:47 AM #11
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I disagree. Ccleaner is about the only way to rid yourself of AI Suite. You just have to be cognizant of what you are doing. Over time your registry fills up with thrash and orphaned entries from uninstalled apps. Ive been using it for a very long time with great success. The only other alternaitve to get rid of trash like AI suite is a clean install of the OS.
Sd for working on issues, they have been doing that since the launch date. ASUS makes good hardware but AI consider the software to be malicious bloatware at best. There are other more reliable methods to get the same outcome.
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08-16-2021 06:44 AM #12
Got an update for those who had installation issues. Should be resolved now after we released ROG Live Service v1.2.16.0. Please try again if you couldn't before.
Avoid tinkering with the registry if possible...
The uninstaller is safer, some files are left behind but they may be necessary for other software to operate (such as AI Suite).
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08-16-2021 09:02 PM #13
phoinixtk PC Specs Motherboard TUF B450-PLUS GAMING Processor AMD Ryzen 5 2600 6x 3,4GHz Memory (part number) 2x DDR4- 8GB 3000MHz Corsair Vengeance LPX Graphics Card #1 ASUS Dual GeForce GTX 1070 OC
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08-17-2021 11:37 AM #14
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08-17-2021 06:08 PM #15
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- Mar 2021
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Installation failed error 0
Version 3.1.0.0
2021/08/13
Armoury Crate installation fails on Windows 10 Pro 21H1 OS Build: 19043.1165. Model: G533QS.320 AMD Ryzen9 5900HX/RTX3080.
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08-17-2021 08:38 PM #16
phoinixtk PC Specs Motherboard TUF B450-PLUS GAMING Processor AMD Ryzen 5 2600 6x 3,4GHz Memory (part number) 2x DDR4- 8GB 3000MHz Corsair Vengeance LPX Graphics Card #1 ASUS Dual GeForce GTX 1070 OC
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Motherboard TUF B450-PLUS GAMING
Processor AMD Ryzen 5 2600 6x 3,4GHz
Memory (part number) 2x DDR4- 8GB 3000MHz Corsair Vengeance LPX
Graphics Card #1 ASUS Dual GeForce GTX 1070 OC
Latest BIOS Version. And latest Windows version.
The error from Windows event Log:
Product: ASUS Framework Service -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: verifyInstall, location: C:\Program Files (x86)\ASUS\ArmouryDevice\, command: "C:\Program Files (x86)\ASUS\ArmouryDevice\AsusInstallVerifier.exe" -mv -d "C:\Program Files (x86)\ASUS\ArmouryDevice\hashes.hash" -i "C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe" "C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe.manife st" "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\WindowID\WindowID.dll " "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\Schedule\AsTaskSched. dll" "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\Schedule\RegSchdTask. exe" "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\Schedule\killproc.exe " "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\Schedule\AsTaskSchedA rg.exe" "C:\Program Files (x86)\ASUS\ArmouryDevice\node_modules\ffi\build\Re lease\ffi_bindings.node" "C:\Program Files (x86)\ASUS\ArmouryDevice\node_modules\ref\build\Re lease\binding.node" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\openssl\libeay32.dll" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\openssl\openssl.cnf" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\openssl\openssl.exe" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\openssl\ssleay32.dll" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\certificate.pem" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\certrequest.csr" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\privatekey.pem" "C:\Program Files (x86)\ASUS\ArmouryDevice\ssl\ssl.bat"Last edited by phoinixtk; 08-17-2021 at 09:12 PM.
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08-17-2021 09:19 PM #17
phoinixtk PC Specs Motherboard TUF B450-PLUS GAMING Processor AMD Ryzen 5 2600 6x 3,4GHz Memory (part number) 2x DDR4- 8GB 3000MHz Corsair Vengeance LPX Graphics Card #1 ASUS Dual GeForce GTX 1070 OC
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Well it seems that some registry tinkering helped...
That did the trick for installing:
Open regedit (by Windows Key + R)
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer\UserData
Search for the package in this case "Asus Framework Service"
Once you found the registry related to the package look for the InstallSource key in InstallProperties
Then open the folder that's in the InstallSource key and right click on MSI file in the folder and click uninstall
Armoury Crate opens, but still does not recognize my MB LEDs... A year ago everything was fine.Last edited by phoinixtk; 08-18-2021 at 10:52 AM.
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08-18-2021 12:12 AM #18
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- Aug 2021
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There's not a single trace of Armoury Crate or any Asus soft left on my system anywhere. Removing all of it through standard uninstall, then cleaned out any remnants in registry should have no impact on clean install of the software. Still the same, with the upgrade on installed systems to v4, is there no installer for this coming out?
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08-20-2021 02:50 AM #19
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- Jan 2018
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Instructions for a fix that worked a couple months ago that I discovered from another post on this forum:
1. Browse to "C:\Program Files (x86)\ASUS\ROG Live Service\vga"
2. Rename "LED_DLL_forMB_User_x64.dll" to "LED_DLL_forMB_x64.dll"
3. Start the ROG Live Service service from task manager.
4. Run the installer again.
5. ????
6. ????
7. Profit.
If using Corsair RAM and you want to use ICUE, browse to "C:\Program Files\ASUS" and delete any folder that has the word DRAM mentioned in it.
Credit goes to forum bloke: https://rog.asus.com/forum/showthrea...-issues/page24
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08-20-2021 08:41 AM #20
phoinixtk PC Specs Motherboard TUF B450-PLUS GAMING Processor AMD Ryzen 5 2600 6x 3,4GHz Memory (part number) 2x DDR4- 8GB 3000MHz Corsair Vengeance LPX Graphics Card #1 ASUS Dual GeForce GTX 1070 OC
- Join Date
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