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  1. #1
    ROG Member Array Sigfried PC Specs
    Sigfried PC Specs
    MotherboardASUS ROG Strix X470-F Gaming
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)F4-3200C16D-16GTZR (Trident Z RGB 32GB 4x8)
    Graphics Card #1Aorus Extreme RTX 2080
    MonitorSamsung U28E590 4K
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    OS Windows 10 (1809)

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    VG27AQ1A Displayport NO SIGNAL

    Good evening, today I bought this monitor because I saw very good references about it on the internet. The problem I have is that when I connect it with the displayport cable that comes included in the box, it does not give signal. It only works with HDMI cable. I have searched and tried different solutions but none of them work. anyone who can help me? Thanks.

  2. #2
    New ROGer Array DocJekl PC Specs
    DocJekl PC Specs
    Laptop (Model)MacBook Pro 16" 32GB/2TB 5500M
    MotherboardCrosshair VIII Dark Hero
    ProcessorAMD 5950X
    Memory (part number)G.SKILL TRIDENT Z NEO 3600 CL16 32GTZNC
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    Join Date
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    More info for the forum would help trouble shoot. I'm not an expert on this monitor, but my son who lives at home has the VG27AQ and I seem to recall he had a bad DP cable when he got it last year.

    Did you try the monitor with a different DP cable?

    Did you select the correct DP input for the monitor through the on screen menu?

    If so, Did you try to shut down and remove power and unplug PC and monitor and restart?

  3. #3
    ROG Member Array Sigfried PC Specs
    Sigfried PC Specs
    MotherboardASUS ROG Strix X470-F Gaming
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)F4-3200C16D-16GTZR (Trident Z RGB 32GB 4x8)
    Graphics Card #1Aorus Extreme RTX 2080
    MonitorSamsung U28E590 4K
    Storage #1Samsung 860 EVO 1TB
    Storage #2Seagate Barracuda 3TB 7200 rpm
    CPU CoolerArctic Freezer 34 eSports DUO
    CaseCooler Master H500P Mesh White
    Power SupplyThermaltake Toughpower Grand RGB 750W Gold
    Keyboard HyperX Alloy FPS
    Mouse Logitech G403
    OS Windows 10 (1809)

    Join Date
    Mar 2019
    Reputation
    10
    Posts
    8

    I managed to fix it by reinstalling the GPU drivers using DDU to do a clean install, and with that I can now use the displayport cable. Thanks!

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