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07-20-2021 04:51 PM #1
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GTE-AXE11000 Keeps dropping smart plugs
I am having constant issues with my asus router dropping my tp-link smart plugs. It seems looking at the logs that its resetting them every couple of minutes which is causing problems when I try to control them with my echo devices. I have attached a section of my logs over a couple of days showing the constant resets. Any ideas where to start. I did add all 3 of the plugs to the dhcp list giving them static ip addresses and that made no difference.
Jul 20 11:56:35 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:0
Jul 20 11:56:35 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-65
Jul 20 11:56:40 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-71
Jul 20 11:56:40 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:56:40 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:18:76, status: Successful (0), rssi:0
Jul 20 11:56:40 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:18:76, status: Successful (0), rssi:-72
Jul 20 11:56:53 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-77
Jul 20 11:56:53 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:56:53 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-76
Jul 20 11:56:53 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-76
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-64
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-66
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-66
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:0
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:-66
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:-62
Jul 20 11:56:57 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-62
Jul 20 11:57:53 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-73
Jul 20 11:57:53 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:57:53 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:18:76, status: Successful (0), rssi:0
Jul 20 11:57:53 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:18:76, status: Successful (0), rssi:-74
Jul 20 11:57:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-76
Jul 20 11:57:57 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:57:57 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1C:02, status: Successful (0), rssi:0
Jul 20 11:57:57 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-76
Jul 20 11:58:01 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-63
Jul 20 11:58:01 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:58:01 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:0
Jul 20 11:58:01 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-63
Jul 20 11:58:40 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-74
Jul 20 11:58:40 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:58:40 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:18:76, status: Successful (0), rssi:-72
Jul 20 11:58:40 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:18:76, status: Successful (0), rssi:-72
Jul 20 11:58:50 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-69
Jul 20 11:58:50 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:58:50 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:0
Jul 20 11:58:50 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:-66
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-63
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-75
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:0
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-63
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1C:02, status: Successful (0), rssi:0
Jul 20 11:58:59 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-75
Jul 20 11:59:33 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-73
Jul 20 11:59:33 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:59:33 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:18:76, status: Successful (0), rssi:0
Jul 20 11:59:33 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:18:76, status: Successful (0), rssi:-72
Jul 20 11:59:37 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-74
Jul 20 11:59:37 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-62
Jul 20 11:59:37 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 11:59:37 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:0
Jul 20 11:59:37 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-65
Jul 20 11:59:38 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Jul 20 12:00:13 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1C:02, status: Successful (0), rssi:0
Jul 20 12:00:13 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-75
Jul 20 12:00:15 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-63
Jul 20 12:00:15 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 12:00:15 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:-65
Jul 20 12:00:15 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-65
Jul 20 12:00:20 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-66
Jul 20 12:00:20 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1F:AB, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 12:00:20 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:0
Jul 20 12:00:20 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1F:AB, status: Successful (0), rssi:-66
Jul 20 12:00:25 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-74
Jul 20 12:00:25 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:18:76, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 12:00:25 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:18:76, status: Successful (0), rssi:0
Jul 20 12:00:25 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:18:76, status: Successful (0), rssi:-73
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-64
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Deauthenticated because sending station is leaving (or has left) IBSS or ESS (3), rssi:-77
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 70:4F:57:9C:79:0E, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(527): eth6: Auth 70:4F:57:9C:79:0E, status: Successful (0), rssi:0
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(491): eth6: Deauth_ind 40:3F:8C:E8:1C:02, status: 0, reason: Unspecified reason (1), rssi:0
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(527): eth6: Auth 40:3F:8C:E8:1C:02, status: Successful (0), rssi:0
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(556): eth6: Assoc 40:3F:8C:E8:1C:02, status: Successful (0), rssi:-73
Jul 20 12:00:55 wlceventd: wlceventd_proc_event(556): eth6: Assoc 70:4F:57:9C:79:0E, status: Successful (0), rssi:-67
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07-20-2021 08:07 PM #2
Saltgrass PC Specs Motherboard Maximus XIII Hero Processor i9 11900K Graphics Card #1 EVGA RTX 3090 FTW Sound Card On Board Monitor Dell AW3420DW Storage #1 Samsung 980 Pro 2 TB Storage #2 Samsung 860 Pro 1 TB CPU Cooler Cooler Master Hyper 212X Case Cooler Master Power Supply Antec HCP Platinum 1000 Keyboard ASUS Strix Flare Mouse ASUS Chakram Headset/Speakers Logitech wired 5.1 OS Win 10 Pro Network Router ROG Rapture GT-AX11000/AXE11000 Accessory #1 VR Headset Accessory #2 Saitek X52
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I will try to look through your logs but since mention it, do you have the new Firmware?
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07-20-2021 09:12 PM #3
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Current version is : 3.0.0.4.386_43986-g0176651
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07-20-2021 10:35 PM #4
TechGuy42 PC Specs Laptop (Model) HP ENVY 17m-ae011dx Motherboard 834D Processor i7-7500U @ 2.70GHz Memory (part number) 16GB Graphics Card #1 Intel Onboard HD Graphics 620 Graphics Card #2 NVIDIA GeForce 940MX Headset Arctis 9x OS Windows 10 Home Network Router AXE11000
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Mine has done this since day 1 and I've owned the AXE11000 since launch. Kasa isnt any help, worst part for me was I had the router plugged into one of these kasa power strips and the kasa device would reboot itself every day around 5AM cutting the power to all the outlets and resetting my router everyday. My only solution was to restrict their internet access, in my case I dont need to control the plugs outside the home, havent had connection issues or resetting since.
I dont understand why asus support isnt responsive with fixing these type of bugs... all they tell me is my hardware is defective. Yeah, my foot. Power users could provide genuinely valuable real world feedback for asus support but nooooLast edited by TechGuy42; 07-20-2021 at 11:05 PM.
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07-21-2021 01:35 PM #5
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07-21-2021 08:06 PM #6
TechGuy42 PC Specs Laptop (Model) HP ENVY 17m-ae011dx Motherboard 834D Processor i7-7500U @ 2.70GHz Memory (part number) 16GB Graphics Card #1 Intel Onboard HD Graphics 620 Graphics Card #2 NVIDIA GeForce 940MX Headset Arctis 9x OS Windows 10 Home Network Router AXE11000
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07-22-2021 04:16 PM #7
Saltgrass PC Specs Motherboard Maximus XIII Hero Processor i9 11900K Graphics Card #1 EVGA RTX 3090 FTW Sound Card On Board Monitor Dell AW3420DW Storage #1 Samsung 980 Pro 2 TB Storage #2 Samsung 860 Pro 1 TB CPU Cooler Cooler Master Hyper 212X Case Cooler Master Power Supply Antec HCP Platinum 1000 Keyboard ASUS Strix Flare Mouse ASUS Chakram Headset/Speakers Logitech wired 5.1 OS Win 10 Pro Network Router ROG Rapture GT-AX11000/AXE11000 Accessory #1 VR Headset Accessory #2 Saitek X52
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It appears your devices are on the 2.4 GHz network, can they use either 5 GHz or ethernet? Any Microwave ovens or wireless Phones around?
The reason for Deauthorizing is always the same, sending station is leaving or has left. This appears to happen around 1 minute apart, +/- 20 seconds.
When they are Deauthorized, they are Authorized again within 1 second.
Since the entire log you attached shows only the eth6 network, do you have any devices on eth7 or eth8 that might behave differently and show in the log?
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07-23-2021 11:46 PM #8
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07-24-2021 08:51 PM #9
TechGuy42 PC Specs Laptop (Model) HP ENVY 17m-ae011dx Motherboard 834D Processor i7-7500U @ 2.70GHz Memory (part number) 16GB Graphics Card #1 Intel Onboard HD Graphics 620 Graphics Card #2 NVIDIA GeForce 940MX Headset Arctis 9x OS Windows 10 Home Network Router AXE11000
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07-27-2021 04:05 PM #10
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Do you have smart connect enabled?
Once I turned this off, I had a couple IOT devices that were having connection problems (as well as an older ipad that simply could not join the wifi at all) all fixed.