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  1. #1
    ROG Enthusiast Array
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    Feb 2012
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    Crosshair VIII Formula

    I have an intermittent error on shut down of the PC. I'd say 1/3 times I tell windows to shut down the computer. It stays running; however it does shut down enough that the monitor goes to sleep mode.

    Specs:

    Win 10 Pro Latest updates

    Ryzen 9 3900XT
    Corsair Vengence Memory 32gb. DDR-3800
    Gigabyte 2060 Vid Card
    Corsair 850Watt PSU
    EVGA Water cooling AIO
    1- Samsung 980 PRO SSD
    1 - 4 Terabyte WD Caviar Black Data

    Any suggestions? The Bios is the latest. And the only change I've made in the BIOS is to manual set the Memory to the correct Speed.

    Thanks!

  2. #2
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    Hi NickT,
    Did it show which apps were running, so you cannot shut down the pc?
    or do you mean the monitor is no display but the fan in pc still spinning?
    May I have the bios version?
    Please restore bios to all default settings and see if it occurs again.
    Thank you.

  3. #3
    ROG Enthusiast Array
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    No Windows didnt say it was having a hard time shutting down because APPs were still open.

    Yes 1 out of 3 times it will not shutdown completely. The monitor goes black, but all the fans in the case are still running. The Hard Drive Indicator sometimes flashes.

    I have my Fans being auto managed by the AI Suite (Latest Version installed.) Fan Expert 4.

    Latest Bios at 3801 is installed. And this occurs regardless if its Default Bios or not. I tried that a couple of months back.

    Thanks,

    NickT.




    Hi NickT,
    Did it show which apps were running, so you cannot shut down the pc?
    or do you mean the monitor is no display but the fan in pc still spinning?
    May I have the bios version?
    Please restore bios to all default settings and see if it occurs again.
    Last edited by NickT; Yesterday at 11:43 PM.

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