Asus dark hero startup issue ?

[von_nihil]

Hi all,
I'm afraid the random startup issue is still under analysis.

@STARRAIN -- could you clarify what this means? Have Asus been able to observe the issue at least once (and just not understand the cause yet)? Or simply have not even been able to reproduce a single instance of the issue?

[STARRAIN@ROG]

Hi all,
Although our tech team cannot reproduce the issue with the motherboard on hand, some customers have sent the motherboard to RMA.
We cannot reproduce the issue on all of those customers' motherboards but we have seen the issue few times.
However, it doesn't occur every time, so it is hard to reproduce the issue. We need more time to do further experiments to find the root cause.
Sorry for any inconvenience caused.

[JBROG87]

Hi all,
Although our tech team cannot reproduce the issue with the motherboard on hand, some customers have sent the motherboard to RMA.
We cannot reproduce the issue on all of those customers' motherboards but we have seen the issue few times.
However, it doesn't occur every time, so it is hard to reproduce the issue. We need more time to do further experiments to find the root cause.
Sorry for any inconvenience caused.

Thank you very much for the update, I and many others appreciate that.
Have a good day

[Unstable1]

I recently bought the [old] crosshair viii hero (wifi) and it has the same intermittent no power problem. Was suggested to rma, sent today

knew of the [H] forum post about it but didn't know about this one on the dark hero

[SgettiOs]

My favorite part about this mobo is spending 5-10 minutes kicking off and on the power to try to get it to restart. Hard to believe asus is having difficulty replicating the issue. I plan to make sure my next build has no asus parts.Â*

[RedSector73]

I recently bought the [old] crosshair viii hero (wifi) and it has the same intermittent no power problem.

I have few of these boards, never had the issue and I've seen one other report apart from yours of a CH8 reported with this type of issue. Whatever this is Dark Hero CH8 was first multi reports of the issue and one I did build runs fine, which does not help lend support to those facing this issue.

[Unstable1]

I have few of these boards, never had the issue and I've seen one other report apart from yours of a CH8 reported with this type of issue. Whatever this is Dark Hero CH8 was first multi reports of the issue and one I did build runs fine, which does not help lend support to those facing this issue.

only one, huh?
lots of people have had this problem with the old Crosshair VIII Hero, in this very thread!

"JerJer123"
https://rog.asus.com/forum/showthrea...p-issue/page16
https://rog.asus.com/forum/showthrea...p-issue/page22
https://rog.asus.com/forum/showthrea...968#post848968

"D-Rocky"
https://rog.asus.com/forum/showthrea...e26#post849453

"JBR0G87"
https://rog.asus.com/forum/showthrea...e29#post850583

"AsusExplorer"
https://rog.asus.com/forum/showthrea...e31#post850939


other forum sources:

https://old.reddit.com/r/ASUS/commen...wont_power_on/
https://old.reddit.com/r/ASUS/commen...ther_rma_rant/
https://rog.asus.com/forum/showthrea...0x-cpu-or-mobo
https://old.reddit.com/r/AMDHelp/com...900x_will_not/
https://old.reddit.com/r/buildapc/co...shutdown_x570/
https://old.reddit.com/r/buildapc/co...rosshair_viii/
https://old.reddit.com/r/buildapc/co...wont_power_on/
https://old.reddit.com/r/techsupport..._hours_of_use/
https://old.reddit.com/r/pcmasterrac...on_on_case_or/
https://old.reddit.com/r/buildapc/co...shutting_down/

https://old.reddit.com/r/techsupport...ifi_wont_post/
https://hardforum.com/threads/asus-x...-boot.2011934/
https://www.youtube.com/watch?v=HfiNIuq048A

[JBROG87]

Just a heads up to you all, saw that Asus released a beta bios (4001) for the hero/dark hero boards. Doesn't seem to be for this issue but maybe some can maybe test and see if startup issue persists

[outofdate]

Just a heads up to you all, saw that Asus released a beta bios (4001) for the hero/dark hero boards. Doesn't seem to be for this issue but maybe some can maybe test and see if startup issue persists

Yeah, beta bios for those who dare.

[SgettiOs]

Yeah, beta bios for those who dare.

I spend 20 minutes trying to boot my pc, if I can get it back on without throwing it out the window I’ll take anything at this point.