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AX11000 frequently crashes since 3.0.0.4.386_44266

janor
Level 7

‎07-29-2021 12:54 PM - last edited on ‎03-05-2024 06:54 PM by Community Admin

Since upgrading to*3.0.0.4.386_44266, my AX11000 keeps crashing every couple of days and requires manual power off/power on. When the device is in a crashed state, the WAN led is red, SSIDs are no longer broadcasted and device does not ping over LAN either. However, it doesn't crash completely and these errors are still logged to syslog:


Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:46 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ERR: read_stat_from_hw#387: status:Internal error can't read RDD port 'wan0' PM counters, error = 120
Jul 29 12:28:47 kernel: port_runner_rdp_drop_stats_get:L1250 can not get stat port port_0:3 eth0
Jul 29 12:28:47 kernel: ERR: read_stat_from_hw#387: status:Internal error can't read RDD port 'wan0' PM counters, error = 120
Jul 29 12:28:47 kernel: port_runner_rdp_drop_stats_get:L1250 can not get stat port port_0:3 eth0
Jul 29 12:28:47 kernel: ERR: read_stat_from_hw#387: status:Internal error can't read RDD port 'wan0' PM counters, error = 120
Jul 29 12:28:47 kernel: port_runner_rdp_drop_stats_get:L1250 can not get stat port port_0:3 eth0
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:47 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:48 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:49 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<5> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<2> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:50 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<9> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<3> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<7> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<4> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<6> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ERR: rdpa_cpu_tx_port_enet_lan#213: rdpa_cpu_tx_port_enet_lan failed. rdd_rc=120 tx_rdd_error_count=1
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:51 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<8> stats, rc -5^[[0m
Jul 29 12:28:52 kernel: ^[[0;33;41m[ERROR pktrunner] runnerL2Ucast_refresh_pathstat,301: runnerL2Ucast_refresh_pathstat: Could not get pathIdx<1> stats, rc -5^[[0m
Jul 29 12:28:52 kernel: ^[[0;33;41m[ERROR pktrunner] runnerRefreshPathStat,336: Could not get pathIdx<1> stats, rc -5^[[0m
May 4 22:05:07 kernel: klogd started: BusyBox v1.24.1 (2021-06-26 11:15:17 CST)

*
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2,093 Views
4 REPLIES 4

Indigian
Level 10

‎09-06-2021 12:41 AM

Same here and just like yours it logs old months.....
See yours,all July then last entry May?
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RedSector73
Level 12

‎09-06-2021 12:54 AM

Maybe try saving your current config and complete a system reset. Then either reinstall your saved config or even rebuild from new.
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Indigian
Level 10

‎09-09-2021 11:53 PM

janor wrote:
Since upgrading to*3.0.0.4.386_44266, my AX11000 keeps crashing every couple of days and requires manual power off/power on. When the device is in a crashed state, the WAN led is red, SSIDs are no longer broadcasted and device does not ping over LAN either. However, it doesn't crash completely and these errors are still logged to syslog:
*


this beta build seems to have fixed all my crashing.
https://rog.asus.com/forum/showthread.php?125451-GT-AX11000-crashing-not-sure-whats-happening#post84...
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wilsondenq
Level 10

‎09-10-2021 01:52 AM

great thanks
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