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G14 Sound issue,Speaker crackling

Xenons
Level 7

‎08-07-2021 03:39 AM

Hello guys, ı bought a new zephyrus g14 few days ago and my left speaker is tizzling and poping in few musics and conversations anyone have trouble like this
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3 REPLIES 3

Alvez_ROG
Customer Service Agent

‎08-10-2021 02:22 AM

Hello
Good day , Please provide full name of model , I need to confirm your bios version is latest or not. Thank you.
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Xenons
Level 7
In response to Alvez_ROG

‎08-10-2021 07:10 AM

Alvez@asus wrote:
Hello
Good day , Please provide full name of model , I need to confirm your bios version is latest or not. Thank you.


Asus ROG Zephyrus GA401QM-HZ210T rxt3060 and ryzen 9 5900hs and my bios version GA401QM.408 SMBIOS 3.3
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Blake1
Level 10

‎09-10-2021 12:56 AM

Hello Xenons,
Do you still have the crackling sound?
Can we have a video record of the issue?
Thank you.
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