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08-13-2021 05:17 PM #1
Simmi0987 PC Specs Laptop (Model) ASUS ROG STRIX G15 (G512LW-AZ018T) Motherboard ASUS G512LW Processor Intel Core i7 10750U Memory (part number) M471A1K43DB1-CWE Graphics Card #1 Intel UHD Graphics (Comet Lake-H GT2) Graphics Card #2 NVIDIA Geforce RTX 2070 Mobile Sound Card Intel Comet Lake PCH-H - cAVS Monitor Sharp LQ156M1JW09 Storage #1 NVMe INTEL SSDPEKNW010T8 (1 TB) Power Supply 230W Brick
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- Dec 2020
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G512LW - Blue Screen of Death (BSOD) CRITICAL_PROCESS_DIED
Hi Guys,
I suspect it's a BSOD I've been getting when the system crashes with the display turned off and not returning correctly from sleep mode.
Been getting more constant problems with this recently. I seem to be getting this BSOD that will not create a dump file, it happens fairly randomly, however looking through the Event Viewer it seems to happens more often shortly after a Windows Update has been installed.
The system always reports it doesn't know why it shutdown.
Has anyone else had any issues with this recently? I've tried the usual sfc, chkdsk, dism, PCI Link Power Management, turning off Connected Standby, disabling Fast Boot etc.
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Today 02:20 AM #2
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- Aug 2021
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Today 09:47 AM #3
Simmi0987 PC Specs Laptop (Model) ASUS ROG STRIX G15 (G512LW-AZ018T) Motherboard ASUS G512LW Processor Intel Core i7 10750U Memory (part number) M471A1K43DB1-CWE Graphics Card #1 Intel UHD Graphics (Comet Lake-H GT2) Graphics Card #2 NVIDIA Geforce RTX 2070 Mobile Sound Card Intel Comet Lake PCH-H - cAVS Monitor Sharp LQ156M1JW09 Storage #1 NVMe INTEL SSDPEKNW010T8 (1 TB) Power Supply 230W Brick
- Join Date
- Dec 2020
- Reputation
- 10
- Posts
- 12
Yeah, it was the SSD. Basically whenever the system went in to low power, sleep or hibernate, the SSD would randomly fail to return from sleep mode. It would then be unable to read or write to/from the SSD (hence the lack of logs and the blue screens)
I got it replaced by Intel because ASUS support were utterly useless. They replaced loads of components including the main board, but never the SSD.
Hope this helps