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JackNaylorPE · ‎08-15-2021

Using hubby's log-in. Just installed an older Roxio Product (Creator 😎 on my Windows 7 Box. Don't know if it's related but now Device Mangler has the Yellow explanation point and lists Error Code 52

I have run scannow, checked the registry ... and tried updating the drivers from Device Manager. Checked the following registry key and no Upper and Lower Filter entries

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}

Any suggestions ?

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xeromist · ‎08-17-2021

My guess is yes Roxio messed with the drivers. I know many of those disc authoring tools include drivers for a virtual drive. Have you tried uninstalling Roxio to see if it cleans up after itself?

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