ALC 4080 random static noise (M13Apex)

[Nuckels]

First of all I want to notice this issue is not present on ALC 4082 analog outputs. So, no sense to tweak anything in OS since ALC 4080 codec gives static sound out of the box. Firmware fixes only ALC 4080/4082 SPDIF static noise but not analog for ALC 4080.
Sampling rate change or default settings won't eliminate random static noise. Same behavior occurs if Realtek audio drivers (incl. SS3, SR and DTS) are NOT installed at all, just Windows audio driver on clean WIndows 10 installed OS.
ASUS support insist this is a faulty motherboard which should be RMA and completely ignores the fact that many Z590 boards with ALC 4080 codec have this issue, even from other vendors. This is not just particular motherboard or model problem.
RMA in this case will be problematic because problem can occurs randomly and in circumstances when person should rewind videos or audio tracks. Which will take a while and I have a doubts someone will rewind all this stuff all day long for several days just to catch it. More likely they will test motherboard for few days and say that board works fine. This is not the case when you launch stress test and check results later. + I saw reports from users who had the same issue with replaced Z590 after RMA. Replace "faulty" Z590 motherboard with another "faulty" Z590 motherboard with ALC 4080 or pay even more extra for ALC 4082 board? I'd say even more, if this is a board malfunction, why this static noise over analog outputs is just not play always? Why only in some circumstances? It have the same behaviour SPDIF output had before firmware upgrade.
If this is a hardware design flaw, they should admit that and do a recall or they\Realtek should revisit ALC 4080 firmware\ boards BIOS and check if they can fix analog outputs behaviour or not. Because end-user just cannot do anything at his end.

I'm not even touching long WIndows boot issue https://www.tenforums.com/sound-audi...90-issues.html
Or usb devices hangs during boot with Realtek audio drivers installed on ALC 4080 boards if you have few external HDDs or pendrives plugged in rear usb ports.
They (vendors) just ignore this almost for 6 months. They will play dead till the end, while they can and do not admit anything if they cannot fix this. Known strategy.

I got the chance to test this on a seperate z590 asus board and it occured there as well. RMA'ing would indeed be pointless because from what I can tell? It's on every z590 asus board using the same audio chip.

[Johnips]

2021/12/09 3.37 MBytes
ALC4080/ALC4082 audio FW update tool release
Fixed Line Out playing music is noisy

[MrAgapiGC]

2021/12/09 3.37 MBytes
ALC4080/ALC4082 audio FW update tool release
Fixed Line Out playing music is noisy

i try to run it. does not work. OR i am missing something. i am on with someone that thinks he knows more than me and has a job. I think they do not know.




BUt i did trace the issue and i confirm it with 3 computers z590. know i need to find the why. so far is the driver. does not manner where that is coming from. Windows drivers the white noise is not present even when i force it. for know that is what i have. I did take time with the board, none have chip or circuit damage. for now and after weeks of using windows drivers for audio (they add a version of it own) white noise IS NOT PRESENT. strix hero and extreme

[Nuckels]

i try to run it. does not work. OR i am missing something. i am on with someone that thinks he knows more than me and has a job. I think they do not know.




BUt i did trace the issue and i confirm it with 3 computers z590. know i need to find the why. so far is the driver. does not manner where that is coming from. Windows drivers the white noise is not present even when i force it. for know that is what i have. I did take time with the board, none have chip or circuit damage. for now and after weeks of using windows drivers for audio (they add a version of it own) white noise IS NOT PRESENT. strix hero and extreme

Run it as admin and it'll work, not been able to test it yet on my main pc though but worked on another board. (Worked meaning it could update the firmware, not really tested it the bug has been resolved.)

[Rocket Scientist]

Would be great to see any reward for people who digged this problem, wasted their time and effort instead enjoy their products and experienced all those "heart attacks " from random noise-blasts for all these months. Nice touch like a free games or something would be great. It won't cost anything for such large company to reward a few folks since you have all kind of promos all the time for ASUS products purchase anyway. Or pay and suffer is the only path with ASUS?

[Zardoc]

Would be great to see any reward for people who digged this problem, wasted their time and effort instead enjoy their products and experienced all those "heart attacks " from random noise-blasts for all these months. Nice touch like a free games or something would be great. It won't cost anything for such large company to reward a few folks since you have all kind of promos all the time for ASUS products purchase anyway. Or pay and suffer is the only path with ASUS?

So, with the update, you haven't seen any issues so far. I'm so busy working that I had to pull back for a while.

I totally agree with you. I worked my buns off and lost many hours to make sure that sufficient proof was given to validate the problem.

You and Nuckels kept this thread alive. In my 20 plus years of working with a few board makers I have seen some like (VIA were I modded for a few years) reward users for their commitment to making good quality products.

Now, as for Asus, they aren't that bad (still get me upset because you need to draw, describe, repeat etc.) but I don't know if they do have that recognition for diehard customers.

[arkama6767]

Hi, z590 apex here. I was shocked the first time this static popped. It's a nightmare. The thing would just pop even when playing chess lol, it gave me the scare of my life.

I can confirm it can occur through the backpanel output jack and also the spdif output no difference at all even with the amplifier. I digged a bit on my side, did the firmware update, tried different drivers, I switched the gpu to another slot and the issue is still present and totally random. I've given up on it and disabled the hd audio in the bios and I'm now using a usb DAC.

I tried to contact Asus about it, they didn't seem to understand the issue and recommended that I rma the mb.

[Grimpak]

Hi, z590 apex here. I was shocked the first time this static popped. It's a nightmare. The thing would just pop even when playing chess lol, it gave me the scare of my life.

I can confirm it can occur through the backpanel output jack and also the spdif output no difference at all even with the amplifier. I digged a bit on my side, did the firmware update, tried different drivers, I switched the gpu to another slot and the issue is still present and totally random. I've given up on it and disabled the hd audio in the bios and I'm now using a usb DAC.

I tried to contact Asus about it, they didn't seem to understand the issue and recommended that I rma the mb.

did you update to the latest firmware? in my case it seems that it has solved it.

[Juice2643]

I Updated firmware, still does it for me on Z690 Hero All driver versions.

I am using an Analog headset from Sennheiser on back speaker and mic in.