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  1. #1
    ROG Member Array
    Join Date
    May 2011

    ASUS ROG STRIX Z590-A GAMING WIFI USB Port Issue with SteelSeries Headphone

    My previous PC was built from 2014 with also an ASUS ROG motherboard and my headphone was always stay connected when I startup my PC. No issue here.

    Now with my brand new PC which has the "ASUS ROG STRIX Z590-A GAMING WIFI" motherboard and the USB for my SteelSeries Arctis 5 is always disconnected when the PC is turned on. The only solution is to unplug and re-plug it back in every time I use my PC for gaming.

    This is ridiculous as I had to crawl to the back of the PC do to so.

    I had tried the latest Realtek software, reinstalled SteelSeries GG, installed the "ALC4080/ALC4082 audio FW update tool"

    Anybody have an idea if this is an existing issue or having the same problem? Please share a solution if you have one.


  2. #2
    Moderator Array
    Join Date
    Feb 2019

    Hi there,
    What is your BIOS version?
    And do you have any other device to cross check if it is showing the same issue?
    Thank you.

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