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B550-F Audio Crackling

OctaveFuzz
Level 7

‎09-01-2021 02:30 PM - last edited on ‎03-05-2024 06:53 PM by Community Admin

Hello, I have a new B550-F paired with a 5600X. The issue I have is that sometime the audio pops or cracks, especially with Windows sound. This is very noticeable when using Windows's slider to adjust volume when the classic sound is playing.
I can ear the audio just fine in games, discord, multimedia and stuff. Sometimes I can barely ear some popping while watching livestreams so I suppose it only happens with certain frequencies.
What I already tried:
- Clean Windows 10 install;
- Clean Windows 11 install;
- Clean audio driver and reinstall them;
- Try older audio driver version;
- Change headphones;
- Change from rear audio panel to front audio panel, no differences.

The issue doesn't seem to be present on Ubuntu though. Any idea? Do I have a faulty motherboard?
Thank you and have a nice day.

Video of the issue found on the internet:
https://streamable.com/tdvg47
https://streamable.com/iozb2i
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7 REPLIES 7

RedSector73
Level 12

‎09-01-2021 05:05 PM

OctaveFuzz wrote:
Do I have a faulty motherboard?

Easy to answer, NO, If you did, it would be repeatable in every OS.

It's a driver issue.
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OctaveFuzz
Level 7
In response to RedSector73

‎09-02-2021 03:55 AM

RedSector73 wrote:
Easy to answer, NO, If you did, it would be repeatable in every OS.

It's a driver issue.


Escorpiom wrote:
- Use Mochiku's audio driver from this board.
- Use msi based interrupt
This issue has been discussed many times already and is easily solved.

Cheers.


Thank you for your replies. Can you please link me some resources? I tried looking up on Google to no avail.
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Escorpiom
Level 9

‎09-01-2021 05:54 PM

- Use Mochiku's audio driver from this board.
- Use msi based interrupt
This issue has been discussed many times already and is easily solved.

Cheers.
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OctaveFuzz
Level 7
In response to RedSector73

‎09-02-2021 06:43 AM

RedSector73 wrote:
try here
https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(MB-Intel-2xx-3xx-4xx-5xx-amp...


Thank you. I installed these drivers by following the instructions. I even enable MSI as suggested and I disable hibernation to no avail.
The crackling is still there.
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xenon2
Level 7
In response to OctaveFuzz

‎09-21-2021 02:58 AM

Same problem, crackling is present whatever I do. (Latest mobo bios, latest drivers, windoze 10)

Workaround is to run this stupid realtek audio panel go to "device advanced settings", change output from headphone to front speaker output and then back, crackling is gone until next restart.
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OctaveFuzz
Level 7
In response to xenon2

‎09-22-2021 02:11 PM

xenon2 wrote:
Same problem, crackling is present whatever I do. (Latest mobo bios, latest drivers, windoze 10)

Workaround is to run this stupid realtek audio panel go to "device advanced settings", change output from headphone to front speaker output and then back, crackling is gone until next restart.


Thank you man, this actually works just fine. I'mcurrently using the latest MoKiChU driver, MSI mode and hibernation disabled and the crackling is still there. Doing this switch from the panel is the only thing that makes it stop.
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