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Wrong Enter-Key Format - GX701GWR [Resolved]

KvSi1
Level 7

‎09-01-2021 11:52 PM - last edited on ‎03-05-2024 06:54 PM by Community Admin

The format of the Enter key on my Asus ROG GX701GWR: 1.5 standard keys wide and 2 tall. The keyboard layout is QWERTZ
The problem is that in Aura Creator, the Enter key height is only one key. In addition it shows the layout QWERTY
When I use Aura Creator and apply my settings, the Enter key and the [#] key flicker.
Sometimes other keys far away from these keys are also flickering a bit. Responsive effects are also not working.
I mostly use Aura Creator for the music effect with backlight like it can be seen in the attachment.
These problems have existed in every Aura Creator version so far.
I bought the notebook new 9 months ago, so it cannot be outdated.

Thank you in advance
Kind regards
MK
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6 REPLIES 6

MasterC
Community Admin
Community Admin

‎09-03-2021 12:56 AM

Is the layout correct in Armoury Crate but not in Aura Creator?
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
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KvSi1
Level 7
In response to MasterC

‎09-03-2021 10:10 PM

MasterC@ROG wrote:
Is the layout correct in Armoury Crate but not in Aura Creator?


Yes it is.
Thank you for your quick response!
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KvSi1
Level 7
In response to KvSi1

‎09-03-2021 10:28 PM

Since I tried to change the lightning-effect with the new update installed no
key lighting is functioning at all. Even not the static-effect is working.
When I try to change from Aura to the "not Aura lightning-effects" Armoury
Crate is endlessly loading.
Thanks in advance
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MasterC
Community Admin
Community Admin

‎09-08-2021 07:32 PM

Can you record a log, reproduce the issue in Aura Creator, then send to me via PM?
Instructions for recording a log:
https://rog.asus.com/forum/showthread.php?125522-Armoury-crate-v4-2-5-0-report-here-if-any-issues
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
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KvSi1
Level 7
In response to MasterC

‎09-13-2021 10:24 AM

The problem with Armory Crate has been solved by itself 3 hours ago.
I started my notebook and everything (except AURA) is working again
as it should be. Even though no update has been installed.
Thanks anyway.
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KvSi1
Level 7
In response to KvSi1

‎09-13-2021 10:34 AM

Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate service 4.2.8
ASUS AIOFan HAL 1.0.19
ASUS AURA Extension Card HAL 1.0.16
ASUS AURA Motherboard HAL 1.0.58
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.4.2.0
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.3
CosairDram 1.0.13
KingstonDram 1.0.20
AURA DRAM Component 1.0.37
ENE RGB HAL 1.00.12
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
Patriot Viper M2 SSD RGB 1.00.04
Patriot Viper RGB 1.00.08
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