09-02-2021 12:59 AM
09-03-2021 03:00 AM
Alvez@asus wrote:
Hi
Good day .
Please check Armourcy crate and Hal version is the latest
Please try to reinstall Armoury crate and related aura sofware. Thank you.
09-07-2021 03:22 AM
09-07-2021 04:46 AM
Alvez@asus wrote:
Hi
Armoury Crate uninstall link:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate install link:(Need use internal update page to upgrade to the latest version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
Thank you.
09-07-2021 05:31 AM
Alvez@asus wrote:
Hi
Armoury Crate uninstall link:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate install link:(Need use internal update page to upgrade to the latest version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
Thank you.
09-08-2021 11:20 PM
09-08-2021 11:38 PM
STARRAIN@ROG wrote:
Hi Crasje,
May I double check whether you connected the USB 3.0 upstream port of the monitor to the USB port of your computer?
Please refer to the p3-10.
https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/XG349C/ASUS_XG349C_UM_EN.pdf
09-10-2021 12:19 AM
09-10-2021 02:16 AM
STARRAIN@ROG wrote:
Hi Crasje,
Do you have other pc to check again?
If it also doesn't show up in Armoury Crate or you don't have other pc, please apply online RMA for further examination.
Please visit our official website for online RMA or contact info of our local service center.
Thank you.