Armoury crate v4.2.5.0 [report here if any issues]

[mrbighua123]

Hi just20sent,

From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
Attachment 90110

I checked online and reviewers got similar results.
Attachment 90109

The Multiwheel does not require a driver, more info here:
https://www.asus.com/support/FAQ/1043747

You may direct other users here if they have BIOS issues, but in your case I assume it's not.

Please check instructions above for how to get Overdrive working again.

When will the creator be repaired

[sdmf74]

Well I have been without Armory Crate for well over month because of its issues. I thought some fixes were supposed to be released by the end of september?

Im also getting the following Access violation in AISUITEIII. There are a few bugs in AISUITEIII and it has NOT been updated since MAY!

[JonTeoh]

I'm with you on that, and I have reflected this to the team. It's not clear for users to know what to do.

MasterC@ROG,

So...Can I assume that an automatic update of ArmouryCrate/RefreshRateService will be pushed out by ASUS to fix this on a later date? Instead of manually uninstalling and reinstalling the RefreshRateService.

[MaXeLL]

ArmourySocketServer.exe often crashes, I attached the dump files.

And some UI elements in the Italian UI are in Czech O_O

[Triton.se]

Laptop G713QR-HG022T

Armoury Crate User Session Helper used 34% CPU power for 5 minutes after coldboot, had to terminate that process manually.

BIOS 323 (No changes to the reboot issue: Manual mode really is Turbo mode even tho Manual mode is shown in Armoury Crate)



EDIT: With BIOS 323 I've noticed the battery gets charged each boot, 9-10 seconds. Mine is at 62%
Quite often GameVisual popup is shown more than once, can be 3 times sometimes, not BIOS 323 related tho.
The Manual Mode popup has never been shown after coldboots with this version of Armoury Crate, that's the only mode I use.

[Ferroax]

Whenever I restart or shutdown my pc I keep getting this message in the reliability monitor. Its started happening after I update Armoury crate to the recent version(4.2.5.0). Didn't had this issue before. Also just to be clear it does not causing any issue to the fans, they work fine, its just that my reliability monitor now full of RED X's.

ASUS Motherboard Fan Control service - stopped working

Problem Event Name: APPCRASH
Application Name: AsusFanControlService.exe
Application Version: 3.0.0.0
Application Timestamp: 610b8c15
Fault Module Name: AsusFanControlService.exe
Fault Module Version: 3.0.0.0
...etc

[just20sent]

Hi just20sent,

From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
Attachment 90110

I checked online and reviewers got similar results.
Attachment 90109

The Multiwheel does not require a driver, more info here:
https://www.asus.com/support/FAQ/1043747

You may direct other users here if they have BIOS issues, but in your case I assume it's not.

Please check instructions above for how to get Overdrive working again.

Hey master,

Out of the factory my S17 was scoring 11000 CPU, let me attach you many TimeSpy as proof. Most of those results are mine unless one.
After doing update of either Armory Crate and/or MyAsus the CPU score drop to 9k. All the test are always done in the same configuration on Turbo mode.
Each update of armory crate is gamble of me having full potential of my machine or not!

The one thing that i've notice who changed the CPU score is when the Armoury Crate service is updated...

https://imgur.com/a/sqGcQIk

EDIT: Wheel driver was given by German ASUS warranty representative, panel overdrive was solved with your reply guidance.

[lakshay2020]

Hi just20sent,

From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
Attachment 90110

I checked online and reviewers got similar results.
Attachment 90109



The Multiwheel does not require a driver, more info here:
https://www.asus.com/support/FAQ/1043747

You may direct other users here if they have BIOS issues, but in your case I assume it's not.

Please check instructions above for how to get Overdrive working again.

Dear MasterC,

That's a really underwhelming score for an 11th Gen 11900H. Even the i7 11800H implementations I've seen online are easily able to score past 11k points, so this clearly indicates something is wrong with the Zephyrus S17's firmware or something. I was so interested in buying this laptop, until I saw that the S17 underperforms this much, even below the i7 on competing products. Just20sent also shared another screenshot scoring 11k, so request you to kindly look into the possibility of a fix for this, as otherwise this is kinda discouraging.

[Rollerx]

1. Clear description of your issue
When I log into my computer using and administrator account, everything works well. But when I do that with a non-admin account, I get two requests (one after another) from Windows asking whether I want to "allow this program to make changes on the device". The programs are identified as ArmourySocketServer and ArmourySwAgent. Before updating to v4.2.5.0 I got a request only concerning the ArmourySocketServer, but after the update there are two requests. It is quite annoying since you need to click twice to make those windows go away. They don't appear every single time the computer is started, but most of the time.
2. PC / Laptop
PC, Win 10 Pro 64, Ryzen 3700X
3. Aura Sync products
ROG Strix B550-F Gaming Wifi, ROG Strix 1660 Super
4. 3rd-party peripheral, audio, or lighting software
Wraith Prism CPU Fan with Cooler Master control software v. 1.18
5. Wired / wireless connection
Wireless
6. Reinstalled Windows?
Not and there are no other problems with this computer. Furthermore, I recently installed another computer with Intel CPU + Win 10 Pro 64 and it has the exactly same problem. These are both relatively new computers with no indications of any trouble with Windows.
7. Windows version & build
10.0.19043 build 19043
8. Previous version of firmware or software that worked as expected
Not sure about the number, but I would say that the problem appeared during the summer at some point, first with just one request and now with two (see point 1).
9. Any screenshots of the issue
-
10. Use our log collection function: Settings=>About=>App diagnostics
I don't even use the Armoury crate with the non-admin accounts, so there is no way to get the log I presume. It is not included in the Start menu programs except when using the computer with an admin account.

[MasterC@ROG]

Whether you uninstall Armoury Crate or not, the result is about the same (Around 9K). You can try. Check results with the same graphics driver to do a fair comparison. You are up-to-date with driver version 471.96 and BIOS 308, if you find results of 11K online using this graphics driver version then please let me know. We will investigate whether the dynamic boost algorithm has errors, if so, the performance is capped by incorrect CPU wattage (this is something we'll request NVIDIA to resolve).

Do you actually have an issue with the Multiwheel? Not sure why you even have a driver (does not need a driver). Please send it to me to check if you are having issues.

Hey master,

Out of the factory my S17 was scoring 11000 CPU, let me attach you many TimeSpy as proof. Most of those results are mine unless one.
After doing update of either Armory Crate and/or MyAsus the CPU score drop to 9k. All the test are always done in the same configuration on Turbo mode.
Each update of armory crate is gamble of me having full potential of my machine or not!

The one thing that i've notice who changed the CPU score is when the Armoury Crate service is updated...

https://imgur.com/a/sqGcQIk

EDIT: Wheel driver was given by German ASUS warranty representative, panel overdrive was solved with your reply guidance.