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  1. #251
    ROG Member Array
    Join Date
    Aug 2020
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    Quote Originally Posted by Olexander View Post
    1. ASUS Core SDK update - 1.02.27 interrupted with an error "An error occurred while launching the setup. The remote procedure call failed." and then a request to reboot the computer. But after rebooting, the error repeats.
    2. Laptop - ROG Strix G15 G512LI
    3. Aura Sync products -
    4. 3rd-party peripheral, audio, or lighting software - SteelSeries Prime Wireless Mouse
    5. wireless connection
    6. Reinstalled Windows? - No
    7. Windows version & build - Windows 11 Dev (22499)
    8. Previous version of firmware or software that worked as expected -
    9. Any screenshots of the issue. https://i.imgur.com/LrfUFIM.png + https://i.imgur.com/AIpm1oP.png + https://i.imgur.com/Se6X3h4.png + https://i.imgur.com/KbgRvR1.png + https://i.imgur.com/rjh3Jow.png
    10. Use our log collection function: Settings=>About=>App diagnostics
    Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.
    https://www.dropbox.com/s/iqc2hhd2ae5lb5b/Log_20211111.logE?dl=0

    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.12.0
    ROG Live Service 1.2.18.5
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate service 4.2.10
    ASUS Aac_NBDT HAL 2.5.3.0
    ENE_QSI_Loki_HAL 1.0.3.0
    The issue still exists when installing ASUS Core SDK update - 1.02.29 https://i.imgur.com/Y8fRUeS.png

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