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  1. #131
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    Quote Originally Posted by MasterC@ROG View Post
    Hi just20sent,

    From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
    Attachment 90110

    I checked online and reviewers got similar results.
    Attachment 90109

    The Multiwheel does not require a driver, more info here:
    https://www.asus.com/support/FAQ/1043747

    You may direct other users here if they have BIOS issues, but in your case I assume it's not.

    Please check instructions above for how to get Overdrive working again.
    When will the creator be repaired

  2. #132
    Banned Array sdmf74 PC Specs
    sdmf74 PC Specs
    Laptop (Model)N/A
    MotherboardMAXIMUS IX FORMULA
    ProcessorI7 7700K
    Memory (part number)F4-3600C16Q-32GTZR
    Graphics Card #1GTX 980TI K|NGP|N
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
    Sound CardON BOARD
    MonitorASUS PG279Q, BENQ XL2420TE, HISENSE 55H9F
    Storage #1SAMSUNG 960 PRO M.2 512GB
    Storage #2SAMSUNG 970 EVO PLUS 1TB, SAMSUNG 850 PRO 512GB, SAMSUNG 850 EVO 1TB
    CPU CoolerEK VELOCITY RGB
    CaseCASELABS MERLIN SM8 (2 TONE)
    Power SupplyEVGA 1300G2 SUPERNOVA
    Keyboard WOOTING ONE, DUCKY ONE TKL RGB
    Mouse LOGITECH G PRO HERO
    Headset SENNHESIER G4ME ZERO
    Mouse Pad REFLEX LAB XXXL
    Headset/Speakers KLIPSCH PRO MEDIA 2.1
    OS WINDOWS 10 PRO
    Network RouterASUS RT-AC86U, ASUS RT-AC68U

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    Well I have been without Armory Crate for well over month because of its issues. I thought some fixes were supposed to be released by the end of september?

    Im also getting the following Access violation in AISUITEIII. There are a few bugs in AISUITEIII and it has NOT been updated since MAY!
    Click image for larger version. 

Name:	AISUITEIII ACCESS VIOLATION.jpg 
Views:	83 
Size:	12.9 KB 
ID:	90120

  3. #133
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    Quote Originally Posted by MasterC@ROG View Post
    I'm with you on that, and I have reflected this to the team. It's not clear for users to know what to do.
    MasterC@ROG,

    So...Can I assume that an automatic update of ArmouryCrate/RefreshRateService will be pushed out by ASUS to fix this on a later date? Instead of manually uninstalling and reinstalling the RefreshRateService.
    Last edited by JonTeoh; 10-06-2021 at 02:41 AM.

  4. #134
    ROG Enthusiast Array MaXeLL PC Specs
    MaXeLL PC Specs
    Laptop (Model)ASUS VivoBook S512FJ-EJ021T
    MotherboardASUS Maximus XI Hero COD Black Ops 4
    ProcessorIntel Core i9-9900K Coffee Lake+
    Memory (part number)Corsair Dominator Pro RGB DDR4 32GB 3600 MHz
    Graphics Card #1ASUS nVidia GeForce RTX2080 Strix O8C
    MonitorASUS ROG Gaming Monitor PG258Q
    Storage #1Samsung SSD 960 PRO 512GB
    CPU CoolerCorsair H80i GT Watercooler
    CaseAntec Eleven Hundred v1
    Power SupplyCorsair V1000 80 Plus Gold
    Keyboard Logitech G910 Orion Spectrum Gaming Keyboard
    Mouse Logitech G502 Hero
    Headset Logitech G635 LIGHTSYNC 7.1
    Mouse Pad SteelSeries QcK Limited
    Headset/Speakers BOSE Companion II
    OS Windows 10 20H2 Professional 64 bit
    Network RouterASUS Router AC RT-AC68U

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    ArmourySocketServer.exe often crashes, I attached the dump files.

    And some UI elements in the Italian UI are in Czech O_O
    Miniatura de Adjuntos Miniatura de Adjuntos ArmouryCrate_UI_Ita1.png  

    ArmouryCrate_UI_Ita2.png  

    ArmouryCrate_UI_Ita3.png  

    Archivos Adjuntos
    Last edited by MaXeLL; 10-03-2021 at 10:49 AM.

  5. #135
    ROG Enthusiast Array Triton.se PC Specs
    Triton.se PC Specs
    Laptop (Model)Asus ROG Strix G17 G713QR-HG022T
    MotherboardG713QR
    ProcessorAMD Ryzen 9 5900HX
    Memory (part number)G.Skill RipJaws 3200MHz CL 22 1.2v 2x16GB
    Graphics Card #1NVIDIA RTX 3070 115+15W
    MonitorAcer XV272UV 2560x1440 170Hz HDR400 (USB-C DP 1.4)
    Storage #11 TB NVMe original SK Hynix
    Storage #21 TB NVMe Kingston KC2500
    Power Supply240W power-brick
    Keyboard Corsair K55 RGB
    Mouse Deltaco DM210
    Mouse Pad Steelseries Small
    Headset/Speakers AKG K530

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    Laptop G713QR-HG022T

    Armoury Crate User Session Helper used 34% CPU power for 5 minutes after coldboot, had to terminate that process manually.

    BIOS 323 (No changes to the reboot issue: Manual mode really is Turbo mode even tho Manual mode is shown in Armoury Crate)

    Click image for larger version. 

Name:	user session helper 34%.jpg 
Views:	13 
Size:	584.6 KB 
ID:	90139

    EDIT: With BIOS 323 I've noticed the battery gets charged each boot, 9-10 seconds. Mine is at 62%
    Quite often GameVisual popup is shown more than once, can be 3 times sometimes, not BIOS 323 related tho.
    The Manual Mode popup has never been shown after coldboots with this version of Armoury Crate, that's the only mode I use.
    Last edited by Triton.se; 10-04-2021 at 07:28 AM.

  6. #136
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    ASUS Motherboard Fan Control service

    Whenever I restart or shutdown my pc I keep getting this message in the reliability monitor. Its started happening after I update Armoury crate to the recent version(4.2.5.0). Didn't had this issue before. Also just to be clear it does not causing any issue to the fans, they work fine, its just that my reliability monitor now full of RED X's.

    ASUS Motherboard Fan Control service - stopped working

    Problem Event Name: APPCRASH
    Application Name: AsusFanControlService.exe
    Application Version: 3.0.0.0
    Application Timestamp: 610b8c15
    Fault Module Name: AsusFanControlService.exe
    Fault Module Version: 3.0.0.0
    ...etc

  7. #137
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    Arrow Reply to low CPU performance

    Quote Originally Posted by MasterC@ROG View Post
    Hi just20sent,

    From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
    Attachment 90110

    I checked online and reviewers got similar results.
    Attachment 90109

    The Multiwheel does not require a driver, more info here:
    https://www.asus.com/support/FAQ/1043747

    You may direct other users here if they have BIOS issues, but in your case I assume it's not.

    Please check instructions above for how to get Overdrive working again.
    Hey master,

    Out of the factory my S17 was scoring 11000 CPU, let me attach you many TimeSpy as proof. Most of those results are mine unless one.
    After doing update of either Armory Crate and/or MyAsus the CPU score drop to 9k. All the test are always done in the same configuration on Turbo mode.
    Each update of armory crate is gamble of me having full potential of my machine or not!

    The one thing that i've notice who changed the CPU score is when the Armoury Crate service is updated...

    https://imgur.com/a/sqGcQIk

    EDIT: Wheel driver was given by German ASUS warranty representative, panel overdrive was solved with your reply guidance.
    Last edited by just20sent; 10-04-2021 at 05:51 PM.

  8. #138
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    Zephyrus S17 low Timespy CPU Score

    Quote Originally Posted by MasterC@ROG View Post
    Hi just20sent,

    From our internal testing, the CPU Score (you mentioned CPU score, not final score) should be between 9 to 10K.
    Attachment 90110

    I checked online and reviewers got similar results.
    Attachment 90109



    The Multiwheel does not require a driver, more info here:
    https://www.asus.com/support/FAQ/1043747

    You may direct other users here if they have BIOS issues, but in your case I assume it's not.

    Please check instructions above for how to get Overdrive working again.
    Dear MasterC,

    That's a really underwhelming score for an 11th Gen 11900H. Even the i7 11800H implementations I've seen online are easily able to score past 11k points, so this clearly indicates something is wrong with the Zephyrus S17's firmware or something. I was so interested in buying this laptop, until I saw that the S17 underperforms this much, even below the i7 on competing products. Just20sent also shared another screenshot scoring 11k, so request you to kindly look into the possibility of a fix for this, as otherwise this is kinda discouraging.

  9. #139
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    1. Clear description of your issue
    When I log into my computer using and administrator account, everything works well. But when I do that with a non-admin account, I get two requests (one after another) from Windows asking whether I want to "allow this program to make changes on the device". The programs are identified as ArmourySocketServer and ArmourySwAgent. Before updating to v4.2.5.0 I got a request only concerning the ArmourySocketServer, but after the update there are two requests. It is quite annoying since you need to click twice to make those windows go away. They don't appear every single time the computer is started, but most of the time.
    2. PC / Laptop
    PC, Win 10 Pro 64, Ryzen 3700X
    3. Aura Sync products
    ROG Strix B550-F Gaming Wifi, ROG Strix 1660 Super
    4. 3rd-party peripheral, audio, or lighting software
    Wraith Prism CPU Fan with Cooler Master control software v. 1.18
    5. Wired / wireless connection
    Wireless
    6. Reinstalled Windows?
    Not and there are no other problems with this computer. Furthermore, I recently installed another computer with Intel CPU + Win 10 Pro 64 and it has the exactly same problem. These are both relatively new computers with no indications of any trouble with Windows.
    7. Windows version & build
    10.0.19043 build 19043
    8. Previous version of firmware or software that worked as expected
    Not sure about the number, but I would say that the problem appeared during the summer at some point, first with just one request and now with two (see point 1).
    9. Any screenshots of the issue
    -
    10. Use our log collection function: Settings=>About=>App diagnostics
    I don't even use the Armoury crate with the non-admin accounts, so there is no way to get the log I presume. It is not included in the Start menu programs except when using the computer with an admin account.

  10. #140
    Administrator Array MasterC@ROG's Avatar
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    Whether you uninstall Armoury Crate or not, the result is about the same (Around 9K). You can try. Check results with the same graphics driver to do a fair comparison. You are up-to-date with driver version 471.96 and BIOS 308, if you find results of 11K online using this graphics driver version then please let me know. We will investigate whether the dynamic boost algorithm has errors, if so, the performance is capped by incorrect CPU wattage (this is something we'll request NVIDIA to resolve).

    Do you actually have an issue with the Multiwheel? Not sure why you even have a driver (does not need a driver). Please send it to me to check if you are having issues.

    Quote Originally Posted by just20sent View Post
    Hey master,

    Out of the factory my S17 was scoring 11000 CPU, let me attach you many TimeSpy as proof. Most of those results are mine unless one.
    After doing update of either Armory Crate and/or MyAsus the CPU score drop to 9k. All the test are always done in the same configuration on Turbo mode.
    Each update of armory crate is gamble of me having full potential of my machine or not!

    The one thing that i've notice who changed the CPU score is when the Armoury Crate service is updated...

    https://imgur.com/a/sqGcQIk

    EDIT: Wheel driver was given by German ASUS warranty representative, panel overdrive was solved with your reply guidance.
    Last edited by MasterC@ROG; 10-06-2021 at 01:28 AM.

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