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  1. #11
    ROG Enthusiast Array
    Join Date
    Dec 2012
    Reputation
    10
    Posts
    38

    Quote Originally Posted by Chrizzy View Post
    1. Uninstalled Crate using the Crate Uninstaller, cant install Crate again. Internet is not the issue!
    Error message comes when it trys to download the stuff seen on the screenshot.
    2. PC, custom build
    3. Aura Sync products - Maximus X Hero Z370
    4. 3rd-party peripheral, audio, or lighting software - none
    5. Wired / wireless connection - Wired
    6. Reinstalled Windows? - No
    7. Windows version & build - 21H2 / 19042.1165
    8. Previous version of firmware or software that worked as expected - 4.1.6.0
    9. Any screenshots of the issue - Provided
    Eventually the installer started working! Server issues over at Asus?!

  2. #12
    ROG Guru: Yellow Belt Array Al3xG PC Specs
    Al3xG PC Specs
    MotherboardB360-F Gaming
    Processori7-8700
    Graphics Card #1Strix 3080 OC
    Monitor27UK650 4k
    Power Supply750w
    Keyboard Strix Flare
    Mouse Gladius 2 Origin
    Headset Delta C
    Mouse Pad Balteus
    OS Win 10 20H2
    Accessory #1 Aura Terminal

    Join Date
    Jun 2018
    Reputation
    13
    Posts
    127

    Still No FanXpert feature on B360F-gaming

    "Added FanXpert feature for Motherboard device type"

    Still missing this feature for my motherboard. Has only Fanspeed TAB "Silence,Standart,Turbo,Full Speed ". Can't control and tune Fan curves like i able to in AiSuite.
    Miniatura de Adjuntos Miniatura de Adjuntos 2021-09-04 091730.jpg  

    Last edited by Al3xG; 09-04-2021 at 09:24 AM.

  3. #13
    New ROGer Array ryuga_souichiro PC Specs
    ryuga_souichiro PC Specs
    MotherboardZ390 Aorus Master
    Processori9 9900k
    Memory (part number)32GB G SKILL Tridentz RGB 3000 Mhz
    Graphics Card #1MSI RTX 3080 Suprim X
    MonitorASUS ROG STRIX XG27VQ
    Storage #1Intel M.2 NVME 660q
    Storage #2Seagate baracuda 7000 RPM
    CPU CoolerCorsair H150i Elite Capellix
    CaseLian Li O11 Dynamic Razer Edition
    Power SupplyCosair Rm 850
    Keyboard Razer Huntsman Elite
    Mouse TT Esport Iris RGB Hatsune Miku Limited Edition
    Headset ASUS ROG DELTA
    Mouse Pad TT Esport Draconem RGB Hatsune Miku Edition and TT Esport Snow Miku 2019 10th Anniversary
    OS Windows 11 Pro
    Network RouterTT link
    Accessory #1 Razer Base Station Chroma
    Accessory #2 Razer Bungee Chroma V3
    Accessory #3 Dualshock 4

    Join Date
    Sep 2021
    Reputation
    10
    Posts
    4

    I can't update my ROG DELTA Device kit so I can't use the sound optimization

    1. I can't update my ROG DELTA Device kit so I can't use the sound optimization . It keeps saying Restart the PC and try again but I try multiple times and it still does not work . I have to use the Old Armoury in the mean time to customize my Rog delta. I have uninstall and re install many times but nothing can fix it. This happens after a new update from Armoury crate or it could have been a windows 11 update
    2. PC
    3. ROG DELTA
    4. Razer keyboard, headphone stand,mouse bungee. Corsair Icue and Razer Synapse
    5. Wired Connection
    6. No
    7. Windows 11 Pro Insider preview . Build 22449.1000
    8. Probably the previous version before 4.2.5.0
    10. I don't know how upload log in here. I could send through email later

    Items :
    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.5.0
    ROG Live Service 1.2.18.0
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.8
    ASUS AURA Extension Card HAL 1.1.0.11
    AacAudioHal 1.3.27.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.8
    AURA DRAM Component 1.1.14
    CorsairAsusPlugin 2.0.0
    ENE RGB HAL 1.1.37.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_M2_HAL 1.0.9.1
    PHISON HAL 1.0.6.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.1
    WD_BLACK AN1500 1.0.13.0
    Miniatura de Adjuntos Miniatura de Adjuntos rog delta update.jpg  

    Last edited by ryuga_souichiro; 09-04-2021 at 10:29 AM. Reason: Missing Infos

  4. #14
    New ROGer Array
    Join Date
    Jul 2021
    Reputation
    10
    Posts
    5

    Aura don't work anymore

    Resolved: Updated in post #20

    After the last Armoury Crate update Aura stoppet to work. I have disinstalled all, and re-installed using the Armourycrateinstalltool, but nothing; what I can do?
    Thank you in advance for you help.
    Last edited by MasterC@ROG; 09-30-2021 at 04:55 AM.

  5. #15
    New ROGer Array Ehs.m83 PC Specs
    Ehs.m83 PC Specs
    MotherboardSTRIX B550-F GAMING
    ProcessorRyzen™ 5 3600 @ PBO OC
    Memory (part number)OCPC X3TREME RGB 16g @ 3600
    Graphics Card #1GeForce® RTX 2080 SUPER
    Storage #1Western Digital SN550 M.2 NVMe 1TB SSD
    Storage #2Intel 120 SSD - PNY 256 SSD
    CPU CoolerDeepCool Gamer Storm Castle 240RGB V2
    Power SupplyCorsair RM850i
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G502 Hero
    Headset Logitech G633
    Mouse Pad Logitech G440
    Headset/Speakers Logitech Z623 THX
    OS Windows 10 - X64
    Network RouterW9960 V1.20

    Join Date
    Nov 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by Chrizzy View Post
    1. Uninstalled Crate using the Crate Uninstaller, cant install Crate again. Internet is not the issue!
    Error message comes when it trys to download the stuff seen on the screenshot.
    2. PC, custom build
    3. Aura Sync products - Maximus X Hero Z370
    4. 3rd-party peripheral, audio, or lighting software - none
    5. Wired / wireless connection - Wired
    6. Reinstalled Windows? - No
    7. Windows version & build - 21H2 / 19042.1165
    8. Previous version of firmware or software that worked as expected - 4.1.6.0
    9. Any screenshots of the issue - Provided
    Same problem

  6. #16
    New ROGer Array Ehs.m83 PC Specs
    Ehs.m83 PC Specs
    MotherboardSTRIX B550-F GAMING
    ProcessorRyzen™ 5 3600 @ PBO OC
    Memory (part number)OCPC X3TREME RGB 16g @ 3600
    Graphics Card #1GeForce® RTX 2080 SUPER
    Storage #1Western Digital SN550 M.2 NVMe 1TB SSD
    Storage #2Intel 120 SSD - PNY 256 SSD
    CPU CoolerDeepCool Gamer Storm Castle 240RGB V2
    Power SupplyCorsair RM850i
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G502 Hero
    Headset Logitech G633
    Mouse Pad Logitech G440
    Headset/Speakers Logitech Z623 THX
    OS Windows 10 - X64
    Network RouterW9960 V1.20

    Join Date
    Nov 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by Ehs.m83 View Post
    Same problem
    Every thing else is updated except "Armory Crate UWP App 4.2.5.0" ! says installation failed !

  7. #17
    New ROGer Array
    Join Date
    Aug 2021
    Reputation
    10
    Posts
    4

    ArmourySwAgent

    Update released to resolve.

    Quote Originally Posted by JonTeoh View Post
    1. After Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3". "ArmourySWAgent (32bit).exe" is running in the background in a window. Can be seen when Alt-Tab.

    Same here.
    Miniatura de Adjuntos Miniatura de Adjuntos Untitled.jpg  

    Last edited by MasterC@ROG; 09-30-2021 at 04:52 AM.

  8. #18
    ROG Enthusiast Array
    Join Date
    Dec 2012
    Reputation
    10
    Posts
    38

    Resolved

    I got the installer to work but Crate Software is a mess!
    Motherboard (Maximus X Hero Z370) doesnt show up! Only VGA, Mouse/KB and mouse.
    SW Agent shown as a window as well... What a mess!!
    C´mon Asus, its been years and u havent managed to get Asus Aura to work properly and u dont seem to even
    respond to people´s issues in here anymore.

    Services installed:
    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.5.0
    ROG Live Service 1.2.18.0
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.8
    ASUS AURA Extension Card HAL 1.1.0.11
    ASUS Keyboard HAL 1.01.48
    ASUS Mouse HAL 1.2.0.11
    AacVGA 0.0.4.3
    KingstonDram 1.1.8
    AURA DRAM Component 1.1.14
    ENE RGB HAL 1.1.37.0
    ENE_DRAM_RGB_AIO 1.0.0.10
    ENE_EHD_M2_HAL 1.0.9.1
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.13.0
    Last edited by MasterC@ROG; 09-30-2021 at 04:52 AM.

  9. #19
    New ROGer Array Ehs.m83 PC Specs
    Ehs.m83 PC Specs
    MotherboardSTRIX B550-F GAMING
    ProcessorRyzen™ 5 3600 @ PBO OC
    Memory (part number)OCPC X3TREME RGB 16g @ 3600
    Graphics Card #1GeForce® RTX 2080 SUPER
    Storage #1Western Digital SN550 M.2 NVMe 1TB SSD
    Storage #2Intel 120 SSD - PNY 256 SSD
    CPU CoolerDeepCool Gamer Storm Castle 240RGB V2
    Power SupplyCorsair RM850i
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G502 Hero
    Headset Logitech G633
    Mouse Pad Logitech G440
    Headset/Speakers Logitech Z623 THX
    OS Windows 10 - X64
    Network RouterW9960 V1.20

    Join Date
    Nov 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by Ehs.m83 View Post
    Everything else is updated except "Armory Crate UWP App 4.2.5.0" ! says installation failed !
    I tried to uninstall with armory crate uninstall tool and I did a fresh install but no luck " no Internet connection error massage in armory crate installation step " and I tried to update my current version . " Screen shot is attached "

    Custom PC
    Edition Windows 10 Pro
    Version 21H1
    Installed on ‎2021-‎05-‎06
    OS build 19043.1202


    Item Version
    ---- -------
    Armoury Crate UWP App 4.1.6.0
    ROG Live Service 1.2.18.0
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.8
    ASUS AIOFan HAL 1.1.33
    ASUS AURA Extension Card HAL 1.1.0.11
    ASUS AURA Motherboard HAL 1.1.7.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.8
    AURA DRAM Component 1.1.14
    ENE RGB HAL 1.1.37.0
    ENE_EHD_M2_HAL 1.0.9.1
    ENE_QSI_Loki_HAL 1.0.3.0
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.13.0
    Miniatura de Adjuntos Miniatura de Adjuntos Screenshot 2021-09-04 234523.jpg  

    Last edited by Ehs.m83; 09-05-2021 at 12:49 PM.

  10. #20
    New ROGer Array
    Join Date
    Jul 2021
    Reputation
    10
    Posts
    5

    Well, now on my STRIX SCAR 15 532LWS the software is working, but all the leds are dark...any suggestion?
    I forgot: Aura Creator don't recognize any AURA device available.
    Before was all running fine and smooth: thank you for the update...
    Miniatura de Adjuntos Miniatura de Adjuntos Cattura.JPG  

    Last edited by laoanjin; 09-05-2021 at 03:52 AM.

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