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(Flowx13)External monitors with usb-c cannot be detected after PD firmware be updated

ygt1993
Level 7

‎09-02-2021 11:44 PM - last edited on ‎03-05-2024 06:54 PM by Community Admin

I received the new PD firmware(V2.1.0.001) last week, and my usb-c monitor cannot connect anymore(No sign, and turn into chargng mode). Both side usb-c have been tested but still coundn't work, and usb2.0-serial is showed with exclamation mark in device manager when I connected. After that I setup CH341SER drives but my monitor still cannot be detected.
But hdmi mode is available, and other computer which with usb-c is available.
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jdfrench3
Level 12

‎09-03-2021 12:54 PM

Right click on the excel mark in device manager, what problem does it list?

I would roll back that driver.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server
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