Page 1 of 2 1 2 LastLast
Results 1 to 10 of 12
  1. #1
    ROG Enthusiast Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    36

    "ArmourySWAgent.exe" Window Running In the Background

    Hi, I am currently using a ROG Laptop G531GW. My current Armoury Crate Version is 4.2.5.0

    Just recently, Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3".

    After updating, a "ArmourySWAgent (32bit).exe" window is running in the background after boot up and does not go away. It can be seen when using Alt-Tab, and can also be seen running in task manager.

    Click image for larger version. 

Name:	SWAgent Issue.PNG 
Views:	1 
Size:	4.3 KB 
ID:	89839

    Click image for larger version. 

Name:	SWAgent Issue Task Manager.PNG 
Views:	2 
Size:	54.4 KB 
ID:	89840

    This is really annoying to see this in the background. I am getting frustrated as your updates keep solving one issue but in turn creates another. ASUS, can you please fix this?

  2. #2
    ROG Member Array
    Join Date
    Mar 2015
    Reputation
    10
    Posts
    7

    Not only upon startup, but every time you open the Armoury Crate as well.

    Very very annoying!

    On top of that, the "Device" tab in Armoury now appears A LOT slower than before the update. I only have one device, ROG Strix Go 2.4 Wireless Headset.

  3. #3
    New ROGer Array
    Join Date
    May 2021
    Reputation
    10
    Posts
    10

    Yes, same happen in G533.

  4. #4
    ROG Enthusiast Array
    Join Date
    Feb 2013
    Reputation
    10
    Posts
    29

    Same for me, G732LW

  5. #5
    ROG Enthusiast Array rexbinary PC Specs
    rexbinary PC Specs
    MotherboardASUS ROG Crosshair VIII Dark Hero
    ProcessorAMD Ryzen 9 5950x
    Memory (part number)G.SKILL Trident Z Neo 32GB (2x16GB) DDR4-3600 CL16
    Graphics Card #1NVIDIA GeForce RTX 3080 Ti FE
    MonitorAlienware 27 Gaming Monitor AW2721D
    Storage #1Samsung 980 PRO 2TB x2
    Storage #2WD_BLACK 10TB HD
    CPU CoolerArctic Liquid Freezer II 360
    CaseFractal Design Meshify 2 Dark Tinted Glass
    Power SupplyCORSAIR HX Series HX850
    Keyboard Logitech G512 Carbon GX Blue
    Mouse Logitech G502 Hero
    Headset Logitech G PRO X Wireless with Blue Icepop
    Mouse Pad XTracGear Carbonic XXL Desk Mat
    Headset/Speakers Logitech Speaker System Z906
    OS Windows 11 Pro
    Network RouterASUS ROG Rapture GT-AC2900
    rexbinary's Avatar
    Join Date
    Jul 2012
    Reputation
    10
    Posts
    56

    Same for me on my Crosshair VIII Dark Hero.

    CPU: AMD Ryzen 9 5950x | Mobo: ASUS ROG Crosshair VIII Dark Hero (BIOS 3801) | Cooler: Arctic Liquid Freezer II 360
    Memory: G.SKILL Trident Z Neo 32GB (2x16GB) DDR4-3600 CL16 | GPU: NVIDIA GeForce RTX 3080 Ti FE | PSU: Corsair HX Series HX850
    Drives: Samsung 980 PRO 2TB x2, WD_BLACK 10TB HD | Case: Fractal Design Meshify 2 Dark Tinted Glass

  6. #6
    ROG Enthusiast Array Da-BOSS PC Specs
    Da-BOSS PC Specs
    Laptop (Model)ASUS TUF A15 - FA506IU
    MotherboardAMD K17.6 FCH, AMD K17.6 IMC
    ProcessorAMD Ryzen 7 4800H with Radeon Graphics
    Memory (part number)G.SKILL [Samsung Die] DRR4 - 3200Mhz CL18 (18-19-19-36) - 32GB(16GBx2) - Using Thaiphoon Burner Tool
    Graphics Card #1AMD Radeon RX Vega 7
    Graphics Card #2nVIDIA GeForce GTX 1660 Ti 6GB (Samsung VRAM) - OC'ed & UV 2010Mhz Core Clock / +582Mhz Memory Clock
    Sound CardRealtek ALC256 @ AMD K17.6 - Realtek Audio with DTX:X Ultra
    MonitorLM156LF-2F03
    Storage #1WDC PC SN530 SDBPNPZ-256G-1002 (256 GB, PCI-E 3.0 x4)
    Storage #2ST1000LM035-1RK172 (1 TB, 5400 RPM, SATA-III) HDD + SHGP31-500GM-2 500.1 GB
    CPU CoolerStock Cooler
    CaseNon
    Power SupplyASUS Power Brick 180W
    Keyboard ASUS TUF Keyboard with RGB Backlit
    Mouse ASUS ROG Sica Optical USB Gaming Mouse
    Headset ASUS Cerberus Gaming Headset
    Mouse Pad Generic Mouse Pad
    Headset/Speakers Anker Soundcore Life Q20 Hybrid Active Noise Cancelling
    OS Windows 10 21H2 - Lite [Modded by me]
    Network Router-
    Accessory #1 -
    Accessory #2 -
    Accessory #3 -
    Da-BOSS's Avatar
    Join Date
    May 2017
    Reputation
    32
    Posts
    25

    Quote Originally Posted by JonTeoh View Post
    Hi, I am currently using a ROG Laptop G531GW. My current Armoury Crate Version is 4.2.5.0

    Just recently, Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3".

    After updating, a "ArmourySWAgent (32bit).exe" window is running in the background after boot up and does not go away. It can be seen when using Alt-Tab, and can also be seen running in task manager.

    Click image for larger version. 

Name:	SWAgent Issue.PNG 
Views:	1 
Size:	4.3 KB 
ID:	89839

    Click image for larger version. 

Name:	SWAgent Issue Task Manager.PNG 
Views:	2 
Size:	54.4 KB 
ID:	89840

    This is really annoying to see this in the background. I am getting frustrated as your updates keep solving one issue but in turn creates another. ASUS, can you please fix this?
    A workaround is to simply press "Win key" + "Tab" and click on "New Desktop" and then drag this ArmourySwAgent windows to the new desktop that you have just created it.



    This is temporarily solution until ASUS fixes it.

  7. #7
    New ROGer Array
    Join Date
    Sep 2021
    Reputation
    10
    Posts
    2

    Same issue here on a B550-F after installing the new update. RGB lighting is also now not loading the profile/proper LED color upon reboot.

  8. #8
    New ROGer Array Elanoz PC Specs
    Elanoz PC Specs
    MotherboardASUS ROG Strix Z-490G
    ProcessorIntel i9 10900
    Memory (part number)Hyper X Fury 32GB 3200Mhz
    Graphics Card #1MSI RTX 3080 Gaming X Trio
    MonitorASUS ROG Strix XG248
    Storage #1SSDNVME WD Blue 500GB
    Storage #2SSD SAMSUNG 1TB
    CPU CoolerCorsair iCUE h115i Elite Capellix
    CaseAsus ROG Strix Helios
    Power SupplyCorsair RM850 Gold
    Keyboard Logitech G Pro X
    Mouse Logitech G Pro
    Headset Hyper X Cloud Revolver S
    Mouse Pad Steelseries QCK Edge XL
    Headset/Speakers Logitech Z313
    Accessory #1 ASUS ROG Strix Riser Cable
    Accessory #2 Razer Seirin X
    Accessory #3 ASUS VP249QGR Gaming

    Join Date
    Sep 2021
    Reputation
    10
    Posts
    2

    same

  9. #9
    ROG Enthusiast Array
    Join Date
    Sep 2010
    Reputation
    10
    Posts
    34

    Same here. Everything seems to function ok, except for the minimized window/process hanging around.
    BizSAR

  10. #10
    ROG Member Array
    Join Date
    Mar 2021
    Reputation
    31
    Posts
    10

    Having the same issue too. Hopefully it gets fixed. Asus G733QSA.

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •