Results 1 to 5 of 5
  1. #1
    New ROGer Array
    Join Date
    Oct 2020
    Reputation
    22
    Posts
    11

    ROG Crosshair VIII Dark Hero - Audio Driver issue

    I'm having an issue with my audio driver installation and this is driving me a little crazy, so any help is appreciated.
    I can only get sound from my speakers if I disable the "enable audio enhancements" option in the Sounds/control panel.
    The auto jack sensing doesnt seem to work, so when I plug in a headset to the front jack nothing happens.
    The "Sonic Stuido 3" app installed but I notice the "Radar" app hasnt.
    Also I cant find the Realtek HD Audio manager app, is that supposed to be present?

    I feel like the audio driver installation is broken but uninstalling the devices from device manager and re-running the driver install is not fixing it.

    Attaching a shot of my device manager with the relevant tabs, can someone who has this board confirm that these devices are the same as theirs?
    TIA for your help,

    Click image for larger version. 

Name:	Sound_DevMgr.jpg 
Views:	0 
Size:	102.0 KB 
ID:	89856

  2. #2
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 11 64bit Pro
    Network RouterPfSence Intel i5-10210U 6 Port
    Accessory #1 TP-Link Gigabit 8&6 Port Switches

    Join Date
    Apr 2018
    Reputation
    65
    Posts
    1,235

    I only installed the Realtek Audio Driver V6.0.8960.1 DH8 that I built, and it worked fine, no longer have hands on that system.

    I'd start with that and getting rid of SS3 and radar app. Also wasn't SS3 and radar, only CH8 with these applications (cant remember, just asking) ?
    There is patch in CH8 for SS3 and/or radar to get it working with realtek, something like windows update cuased it to disappear off mem.

    I dont use either so do keep up with it much, hope you find this helpful.
    Last edited by RedSector73; 09-04-2021 at 03:07 PM.

  3. #3
    New ROGer Array
    Join Date
    Oct 2020
    Reputation
    22
    Posts
    11

    Thanks, I managed to resolve this issue with the help of this thread:
    https://rog.asus.com/forum/showthrea...D-3xx-4xx-5xx)

    My driver installation was fubar, the DriverStoreExplorer app referenced in that thread basically enabled me to remove all the driver broken bits and then I was able to succesfully install the driver package. Just follow the instructions there.
    The package you need for the CDH is the UAD - ASUS ROG SS3-DTS MB.
    Kudos to whoever developed that!

    I've installed the SS3 as well as the Realtek Audio Console from MS store and they both work fine with the CDH.
    All good!

  4. #4
    ROG Junior Member Array WolfSchiesst PC Specs
    WolfSchiesst PC Specs
    MotherboardAsus P8Z77-V
    ProcessorIntel Core i7-3770K @ 3.50 GHz
    Memory (part number)CML8GX3M2A1600C9
    Graphics Card #1Asus ROG-STRIX-GTX1080-A8G-Gaming
    Sound CardCreative SoundBlaster Z
    MonitorASUS PG279Q
    Storage #1Samsung SSD 860 EVO 1TB
    Storage #2Seagate BarracCuda Pro (ST4000DM006-2G5107) 4TB
    CPU CoolerNoctua NH-D14
    CaseLian Li PC-P80 Armorsuit
    Power SupplyBe Quiet! Dark Power Pro P9
    Keyboard Microsoft Natural Ergonomic Keyboard 4000
    Mouse Asus ROG Strix Evolve Gaming Mouse
    Headset Logitech G430
    Mouse Pad Roccat Hiro
    Headset/Speakers Bose Companion 5
    OS Windows 10 X64
    Network RouterAsus RT-AC88U
    WolfSchiesst's Avatar
    Join Date
    Feb 2018
    Reputation
    10
    Posts
    1

    Hi,
    you need to deactivate the driver option "Enable signal enhancements" in Advanced tab, then the current Realtek driver version 6.0.8960.1 provided by Asus for the dark hero works fine.
    Screenshot (sorry, only German Windows OS available):Click image for larger version. 

Name:	Asus Crosshair VIII Sound Problems Fix.JPG 
Views:	0 
Size:	77.8 KB 
ID:	89941

  5. #5
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 21H2/CO/22000.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
    Reputation
    334
    Posts
    584

    Quote Originally Posted by WolfSchiesst View Post
    Hi,
    you need to deactivate the driver option "Enable signal enhancements" in Advanced tab, then the current Realtek driver version 6.0.8960.1 provided by Asus for the dark hero works fine.
    Screenshot (sorry, only German Windows OS available):Click image for larger version. 

Name:	Asus Crosshair VIII Sound Problems Fix.JPG 
Views:	0 
Size:	77.8 KB 
ID:	89941
    Hi,

    No you musn't do that, if you do that, your audio effects will not work :

    Quote Originally Posted by MoKiChU View Post
    Hi everyone,

    REMINDER @ Everyone (but more precisely to those who use Windows 11) : Check that the Enhance audio/Signal Enhancements setting is enabled (otherwise your audio effects will not work) :

    Windows 11

    Right click on sound icon tray > Audio settings > Click on your audio output/input devices to enter in their Properties :



    Windows 10

    Right click on sound icon tray > Sound > Playback/Recording tab > Click on your audio playback/recording devices > Properties > Advanced tab :


    The ASUS ROG Crosshair VIII Dark Hero is an ASUS ROG SS3|DTS Sound Unbound motherboard, so :

    You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx)

    Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •