Hello all,
Enjoying my Strix Scar 17" 2021. Very much, except for the MyAsus and Armoury Crate software.
This thread is for Armoury Crate, so here goes:
1. I *always* get error 100 while installing on my production system. Please see screenshot.
2. I do have a stable Internet connection.
3. When installing onto a clean machine, I get error 11, error 100, or success - roughly randomly with equal distribution.
4. I can *not* use a clean machine, I *must* install this on top of my existing Windows installation which works 100% fine, _except_ some Asus software.
Here's my requests:
a. Is a description of error codes available somewhere?
b. Is there an offline install package available somewhere?
c. Is there a formal list of dependencies available anywhere, so I may manually install them and ensure they are properly working?
d. Is there an installation log available, so I may review it and see why the setup is always choking?
And here's what I've tried:
i. Various YouTube videos suggesting installing an old, MSI installer based Armoury Service, removing it, etc.
ii. Same as above, suggesting using the Armoury Crate uninstallation tool.
iii. Various combinations of the above.
iv. The most I got was that when I click the fan button on my PC, it shows "Silent/Performance/Turbo" in the middle of the screen. Armoury Crate never installed.
I have spent literally 8 days on this. It shouldn't be so hard, and I do need to wrap this up soon before my 14 day return window is up. Technical support are no help - they sent me a generic problem report document that asks me all kinds of generic questions with a bent towards a hardware error. This is a software issue. When I install my factory image Asus, Armoury Crate works fine (although, uninstalling it and then reinstalling it there is also very error prone and mostly fails).
I have even tried to do a setup capture inside virtual machines for Armoury Crate. Sadly since its a "modern" app, you cannot reliably capture it. Even if you can, when you install it on your target system, it basically ends up ruining the target system. I will not comment on the choice of using a "modern" app here.
Suffice to say I know what I am doing and I have really tried everything. This is the toughest OEM installation I have seen in my career. Any assistance is greatly appreciated.
Related Issues:
MyAsus Failing to Download/Install Driver Updates:
https://rog.asus.com/forum/showthread.php?125568Broken Asus Website Driver Downloads:
https://rog.asus.com/forum/showthread.php?125569