09-04-2021 10:48 AM
09-04-2021 09:46 PM
09-05-2021 03:14 AM
xeromist wrote:
I'm not sure why you're having problem with extraction but I just checked AMD_Chipset_DriverOnly_ROG_AMD_J_V1.2.0.117_21762.exe from the link above and it has full contents inside. Try installing 7-zip file manager and using it to extract the contents to a folder. Then you can run the bat file or use device manager to update drivers using that location as the source.
09-06-2021 07:51 AM
09-06-2021 09:05 PM
mimarsinan wrote:
Can you share a screenshot of your extracted folder? When you extract any executable with 7-Zip, unless it recognizes the archive type directly, it will actually deconstruct the resources found in the binary file. So you'll be mistaken thinking the extraction has succeeded when it in fact has not. The extracted files are unusable binary resources that are not drivers.
If your findings are any different, please attach screenshots of both the 7-Zip extracted folder and the folder that is produced by the Asus provided extraction process itself. While both don't need to be identical, at least one of the folders should contain the drivers.
Thank you so much @xeromist for replying!
09-07-2021 01:27 AM
xeromist wrote:
FWIW, I've done this exact procedure many times with driver installers in order to do a manual driver install via Device Manager. Whenever 7-zip was successful in actually extracting files I was able to use them. In many cases an exe cannot be extracted of course but when 7-zip recognizes the installer as just a wrapper it works. Basically I've never had it attempt to extract and produce garbage. It either works or doesn't.
It looks like you figured out how to make it work but I wanted to at least answer your question.
09-15-2021 10:24 AM
09-18-2021 02:43 AM
09-18-2021 08:49 PM
09-19-2021 04:11 AM
BigJohnny wrote:
Your best bet is to find some in your region that has the eSupport folder located in C:\ All the drivers are there. You aren't the only one to have the same issue. The Update has never worked......ever!
A bit late for you but All my ASUS laptops the first thing I do is run updates then clone the drive to a new drive. I buy them with the smallest drive because the first thing Im going to do is clone it to a larger drive including the eSupport folder and factory reset partition and put the original in a drawer for same keeping. That way I always have a fall back and if I need to send it in I can just swap drives back as they will not even attempt a repair on anything thats changed from the factory, even something as simple as added memory or a drive. I also dont have to worry about the data on it if I have to send it in with the orignal drive that has nothing installed on it but updates.