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I found a janky fix for the Armoury Crate Service not loading

ProxyCell
Level 7
I noticed that the Amoury Crate Service on my computer was crashing out constantly. I tried a bunch of things that didn't work (including removing all of my vc++ redistributables). I looked in the window's Event Viewer and saw a ton of these:

Faulting application name: ArmouryCrate.Service.exe, version: 4.1.1.0, time stamp: 0x611ccf6d

Faulting module name: UserExperienceImprovementPlugin.dll, version: 4.2.5.1, time stamp: 0x611caf95

Exception code: 0xc0000005

Fault offset: 0x0000000000007c1c

Faulting process id: 0x33d0

Faulting application start time: 0x01d7a7b51864ee73

Faulting application path: C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.Service.exe

Faulting module path: C:\Program Files\ASUS\ARMOURY CRATE Service\UserExperienceImprovementPlugin\UserExperienceImprovementPlugin.dll

Report Id: d3a0f1c6-c875-4564-9ce3-54f9842e1692

Faulting package full name:

Faulting package-relative application ID:




So I figured that UserExperienceImprovementPlugin.dll might be the root of these crashes.

So I went to C:\Program Files\ASUS\ARMOURY CRATE Service\UserExperienceImprovementPlugin

And I renamed UserExperienceImprovementPlugin.dll to BACKUP_UserExperienceImprovementPlugin.dll



Now everything loads up fine and I can access the armory crate app and all of it's features, at least as far as I use the app...

This is obviously a very janky-ass fix and an armoury crate/asus software update could end up replacing the DLL file at anytime or they could even fix the issue.

I have NO IDEA what UserExperienceImprovementPlugin.dll does at all but I am very happy with the current state of my computer's operations. Please understand that if you choose to follow me you are doing so at your own risk.
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4 REPLIES 4

xeromist
Moderator
Hrmm, good find. Funny that a module labeled experience improvement was causing the problem. 😄
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iBruceypoo
Level 16
My Armoury Crate fix is even jankier - it's called Aura Lighting Control. 😉

I'm gonna hang with it until Windows 11 happens next month. 🙂

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xmanrigger
Level 12
ProxyCell and iBruceypoo obviously Linus fans. LOL

No offence intended.
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BigJohnny
Level 13
I found a fix as well, uninstalled it.