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  1. #1
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
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    Posts
    14

    Lightbulb Unable to use WOL in Asus Crosshair VIII Hero (Wifi)

    Hello Everyone,
    I am unable to use the Wake on LAN feature in my Asus Crosshair VIII Hero (WIFI).
    I turned off the fast boot from both bios and OS. Enable Allow computer to turn off this device, Wake this device, magic packet in both ethernet ports. Energy efficient Ethernet, Gigabit lite, Green Ethernet are disabled in both. Power on by PCI-E enabled from BIOS. I tried in both 3702 and 3801 BIOS but no results.
    WOL packet delivering properly but the issue is when I shutdown ethernet also turned off (Both ports stop blinking).
    Are there any solutions?

  2. #2
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    Hi cse.sohel,

    Please refer to the following link for WOL settings.
    https://www.asus.com/support/FAQ/1045950/
    Have you restored bios to all default settings and only enable Power On By PCI-E in bios?
    May I have the Ethernet Driver version?
    Thank you.

  3. #3
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
    Reputation
    10
    Posts
    14

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi cse.sohel,

    Please refer to the following link for WOL settings.
    https://www.asus.com/support/FAQ/1045950/
    Have you restored bios to all default settings and only enable Power On By PCI-E in bios?
    May I have the Ethernet Driver version?
    Thank you.
    I already tested all step that is mentioned on your provided url.
    But nothing wuorks.
    Realtek PCIe 2.5Gbe driver version:10.45.928.2020
    Intel I211 driver version: 12.18.11.1

  4. #4
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    Hi cse.sohel,

    If the pc is in sleep or hibernate state, are you able to wake system?
    May I double confirm have you restored bios to all default settings and only enable Power On By PCI-E in bios?
    Please try the drivers from our support site.
    Realtek 2.5 Gigabit Ethernet Driver V10.32.1206.2018
    Intel(R) Gigabit Ethernet Driver V12.15.184.1
    Thank you.

  5. #5
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
    Reputation
    10
    Posts
    14

    Exclamation

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi cse.sohel,

    If the pc is in sleep or hibernate state, are you able to wake system?
    May I double confirm have you restored bios to all default settings and only enable Power On By PCI-E in bios?
    Please try the drivers from our support site.
    Realtek 2.5 Gigabit Ethernet Driver V10.32.1206.2018
    Intel(R) Gigabit Ethernet Driver V12.15.184.1
    Thank you.
    Hi STARRAIN@ROG,
    It's resulting same in sleep mode. Hibernate was turned off. I enabled but nothing changed. LAN indicators are always off except power on.

  6. #6
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
    Reputation
    10
    Posts
    14

    Red face Solved!

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi cse.sohel,

    If the pc is in sleep or hibernate state, are you able to wake system?
    May I double confirm have you restored bios to all default settings and only enable Power On By PCI-E in bios?
    Please try the drivers from our support site.
    Realtek 2.5 Gigabit Ethernet Driver V10.32.1206.2018
    Intel(R) Gigabit Ethernet Driver V12.15.184.1
    Thank you.
    Finally able to solve. Both Asus website (motherboard driver) and Microsoft (Windows driver update) are providing an old drivers for both Intel and Realtek network adapter. I downloaded the latest driver from Intel and Realtek's website and it works.

    Anyway, Asus's email support solutions were horrible!

  7. #7
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    Hi cse.sohel,

    May I know which versions you used and it works?
    Thank you.

  8. #8
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
    Reputation
    10
    Posts
    14

    Post

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi cse.sohel,

    May I know which versions you used and it works?
    Thank you.
    Hi STARRAIN@ROG,
    Sure.
    Intel driver version: 12.18.12.1
    Realtek driver version: 10.50.511.2021
    I just changed those drivers and both works.

  9. #9
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    Hi cse.sohel,

    Thank you for your reply.
    May I have the information below?
    - the serial number of your motherboard via PM
    - the brand and the model name of your CPU, RAM, VGA and PSU?
    (Please provide the specific ram model name such as G.SKILL F4-4600C18D-16GTZR)
    - OS version and OS build
    Thank you so much.

  10. #10
    New ROGer Array cse.sohel PC Specs
    cse.sohel PC Specs
    MotherboardASUS ROG Crosshair VIII Hero (WI-FI)
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.SKILL F4-3600C18D-64GTZN
    Graphics Card #1SAPPHIRE NITRO+ RX 6900 XT SE
    MonitorBenq Mobiuz EX2710
    Storage #1SAMSUNG 980 PRO
    Storage #2Seagate Barracuda 4TB 7200RPM
    CPU CoolerLIAN-LI Galahad AIO 360
    CaseLian-Li O11 Dynamic XL ROG Certified
    Power SupplyMSI MPG A850GF
    Keyboard CORSAIR K100 RGB OPTICAL-MECHANICAL OPX SWITCH GAMING KEYBOARD
    Mouse Logitech G502 HERO
    Headset Corsair HS60 Pro
    Mouse Pad Corsair MM350 Premium Gaming Extended Mouse Pad
    OS Windows 10 Pro

    Join Date
    Jul 2021
    Reputation
    10
    Posts
    14

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi cse.sohel,

    Thank you for your reply.
    May I have the information below?
    - the serial number of your motherboard via PM
    - the brand and the model name of your CPU, RAM, VGA and PSU?
    (Please provide the specific ram model name such as G.SKILL F4-4600C18D-16GTZR)
    - OS version and OS build
    Thank you so much.
    Sent,

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