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  1. #1
    New ROGer Array dawg12345 PC Specs
    dawg12345 PC Specs
    MotherboardStrix z590-e
    Processor11600k
    Memory (part number)corsair 32gb 3200 Dominator
    Sound CardSB Z
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    stuttering usb ports

    Hi,
    Just got a strix z590 with stuttering ports. The usb2 and usb3 stutter or even freeze when I plug in a usb stick. Or frankly more than 2 devices.

    Ports not overloaded or damaged. Tried Intel & MS drivers no luck. Deleted hidden USB devices but the problem returned.

    Anyways, has anyone dealt with bad usb ports like this ?

  2. #2
    ROG Enthusiast Array Grimpak PC Specs
    Grimpak PC Specs
    MotherboardROG Maximus XIII Apex
    Processori9 11900f
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    Quote Originally Posted by dawg12345 View Post
    Hi,
    Just got a strix z590 with stuttering ports. The usb2 and usb3 stutter or even freeze when I plug in a usb stick. Or frankly more than 2 devices.

    Ports not overloaded or damaged. Tried Intel & MS drivers no luck. Deleted hidden USB devices but the problem returned.

    Anyways, has anyone dealt with bad usb ports like this ?
    tried fiddling on the BIOS usb options?

  3. #3
    New ROGer Array dawg12345 PC Specs
    dawg12345 PC Specs
    MotherboardStrix z590-e
    Processor11600k
    Memory (part number)corsair 32gb 3200 Dominator
    Sound CardSB Z
    Monitordell 4317q
    Storage #1Samsung 980 pro 1tb
    CPU Coolercorsair h150 cappelix
    Casemid
    Power Supplycorsair rm750x
    Keyboard azio
    Mouse logitech 602
    OS win10 21h

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    yeah xhci disabled reduces the stuttering

  4. #4
    Administrator Array Silent Scone@ROG's Avatar
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    Hello,

    The above would indicate that a device connected to the system is not fully xHCI compliant.

  5. #5
    New ROGer Array dawg12345 PC Specs
    dawg12345 PC Specs
    MotherboardStrix z590-e
    Processor11600k
    Memory (part number)corsair 32gb 3200 Dominator
    Sound CardSB Z
    Monitordell 4317q
    Storage #1Samsung 980 pro 1tb
    CPU Coolercorsair h150 cappelix
    Casemid
    Power Supplycorsair rm750x
    Keyboard azio
    Mouse logitech 602
    OS win10 21h

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    how do you mean ?
    (all connected devices work on other pc's)

  6. #6
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    Try to disable Realtek onboard audio in BIOS settings for testing purposes and check if this will change anything.
    ALC4080 codec might be the cause of long Windows boot sometimes, static sound via analog outputs and usb problems\initialization when you use external hard drives, few pendrives or other usb devices and even software like CRU (Custom Resolution Utility), Win10 Brightness Slider on motherboards with this audio codec.
    Audio codec or not but Z590 motherboards deffinetly have usb issues which should be solved.
    Last edited by Rocket Scientist; 09-22-2021 at 01:58 PM.

  7. #7
    Administrator Array Silent Scone@ROG's Avatar
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    Quote Originally Posted by dawg12345 View Post
    how do you mean ?
    (all connected devices work on other pc's)
    Hello,

    Have you tried plugging in one device at a time to rule them out? If a device or devices aren't fully xHCI compliant they may well work on older systems.

  8. #8
    New ROGer Array dawg12345 PC Specs
    dawg12345 PC Specs
    MotherboardStrix z590-e
    Processor11600k
    Memory (part number)corsair 32gb 3200 Dominator
    Sound CardSB Z
    Monitordell 4317q
    Storage #1Samsung 980 pro 1tb
    CPU Coolercorsair h150 cappelix
    Casemid
    Power Supplycorsair rm750x
    Keyboard azio
    Mouse logitech 602
    OS win10 21h

    Join Date
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    [QUOTE=Rocket Scientist;843427]Try to disable Realtek onboard audio in BIOS

    Yes tried that,
    Nothing in BIOS seems to do the trick except handoff and its still unstable..

    I have tried many USB devices, hdd, ssd, usb sticks, hubs, nothing - no difference.

    It will though only accept 2 devices before the problem starts again, but still unstable with one

    The total mA used is about 110mA (total) on the ports so they are nowhere near overload. This is with kb,mouse, and usb stick.

    Devmgr reported "cannot reset port" during chipset install, if that helps.

    I was hoping for a device error in devmgr or event viewer but nothing is showing up anywhere to track the issue.

    Thanks for the input,

    Anyways, I'll send the board back, see what happens..

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