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  1. #1
    ROG Member Array
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    GX502 keyboard backlight not working properly

    Hello there my keyboard backlight has not been working as expevted lately. I dont know if it is a software issue or an hardware issue as it is a problem that has been coming and going in the last year.This honestly makes me think that it might be a software issue. here's the problem
    Click image for larger version. 

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  2. #2
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Quote Originally Posted by dvrko View Post
    Hello there my keyboard backlight has not been working as expevted lately. I dont know if it is a software issue or an hardware issue as it is a problem that has been coming and going in the last year.This honestly makes me think that it might be a software issue. here's the problem
    Click image for larger version. 

Name:	7CE6F662-3345-419A-9E22-61A37DF116B9.jpg 
Views:	4 
Size:	638.8 KB 
ID:	90040
    Same problem as mine, my was the update tool keyboard upgrade, have done some keys stay in red... I hope you are lucky too solve the problem.

  3. #3
    ROG Guru: Green Belt Array
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    This is usually software, specifically the ATK package. Its unfortunately often required to uninsall the ATK package and reinstall after feature updates to the OS.

  4. #4
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    after uninstalling and reinstalling every driver related to asus the problem still persist, any help?

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