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How to find the Serial Number of the Rog Ryujin AIO?

dimenstein
Level 7

‎10-03-2021 08:48 PM

I need the Serial Number of the Rog Ryujin AIO so I can contact Customer Support (I lost the cover of the LCD screen). Do you know where it is?
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8 REPLIES 8

STARRAIN_ROG
Customer Service Agent

‎10-04-2021 11:14 PM

Hi dimenstein,

Please check if there is the sticker labels with the serial number on the Rog Ryujin AIO itself or the package box.
https://www.youtube.com/watch?v=ZdGfZgNvt2g
Thank you.
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dimenstein
Level 7
In response to STARRAIN_ROG

‎10-05-2021 08:39 PM

STARRAIN@ROG wrote:
Hi dimenstein,

Please check if there is the sticker labels with the serial number on the Rog Ryujin AIO itself or the package box.
https://www.youtube.com/watch?v=ZdGfZgNvt2g
Thank you.


Hey!

Thanks for the quick response,

I do not have the Box anymore, do you know where the Serial Number would be on the Rog Ryujin AIO itself?

Have a great rest of your day!
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Crasje
Level 12
In response to STARRAIN_ROG

‎05-11-2023 12:04 AM

This video shows a lot of products but not the Ryujin....


Cooler Master Silent Pro Hybrid 1300W ATX
Asus ROG Maximus Z690 Extreme
Intel Core i9-12.900k
ROG Ryujin 360
Corsair DDR5 Dominator Platinum RGB 2x32GB 5600Mhz
Samsung 980 PRO 2TB M.2 SSD (2x)
Seagate Firecuda 1TB
ROG RTX3080-O10G-Gaming
Monitor 1: ROG STRIX XG349C
Monitor 2: Samsung HDTV T27D590
ROG Claymore
ROG Spatha X
ROG Balteus Qi
Windows 11
😉
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STARRAIN_ROG
Customer Service Agent

‎10-06-2021 12:26 AM

Hi dimenstein,

Could you please help to see if there is a serial number sticker on the AIO Radiator each sides?
Thank you.
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dimenstein
Level 7
In response to STARRAIN_ROG

‎10-06-2021 07:17 PM

No there is not...
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STARRAIN_ROG
Customer Service Agent

‎10-06-2021 11:39 PM

Hi dimenstein,

The serial number sticker would be in the location of the red circle below.
90158
Is there no serial number sticker on other location?
I'm afraid the warranty would be void if the serial number of this product, components or accessories has been altered, cancelled, or removed.
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dimenstein
Level 7
In response to STARRAIN_ROG

‎10-07-2021 09:07 PM

I found it, I lost the cover of the AIO (I circled it) do you think, ASUS ROG can send me an extra one?

Thanks!
Preview file
100 KB
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STARRAIN_ROG
Customer Service Agent

‎10-12-2021 07:22 PM

Hi dimenstein,

I'm afraid if you lost the components, the warranty would be void.
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