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Lastest Firmware DSL Ax82u

TrebleTA
Level 8
Hi all,
I recently got myself a DSL AX82U. First signs all was great, did notice 1-2 things but, Since the firmware update I have noticed vpn is not working correctly. Its ipv4 yet ipv6 is still enabled. So can bypass the vpn. QOS is giving lots of errors and saying failed. Ipv6 is missing files so the log says. Nat type is not working as it was. Wifi conection drops for no reason on 5g. I get reports too that my dsl is not responding as it should, yet all setting are correct. Alexa is now not reporting any security. Loging in to the router the cert is not always secure. The fact to use alexa I need open router the the net for remote login.
I feel a bit let down thinking this device is new I should not be getting these problems. Also all your online guides are out of date.
5,438 Views
32 REPLIES 32

STARRAIN_ROG
Customer Service Agent
Hi TrebleTA,

May I double confirm the firmware version is 3.0.0.4.386.45660?
What kind of VPN do you use? and What is Alexa? Is it an app?
May I have more details about VPN, QOS, Nat type, 5G wifi connection and Alexa issues you mentioned?
Thank you.

Hi thanks for the reply, sorry think this would be posted on rog routers.

The version I have is Lastest Fw
90182
I use a OpenVPN ipv4 not many are ipv6 so enabling vpn needs to block ipv6 traffic I would think yet sure last FW it did.
Alexa, Amazon Alexa with the asus my router app.
You can find all my info I did a 24hr diagnosis via your feed back in the router UI
5g will just disconnect then reconnect at random times never noticed before. Nat type the sys log say nat failed and games report differently. QOS sys log reports its failed

Will do a soft factory reset. And post logs after if requested. Thanks again oh the firmware that I have was updated on the 29 of September

Hmm this is new, i just did the factory reset via the ui all went ok, so I then login set the DSL up and IPV6. then i went to set security for https, i enabled now i can not connect to the router, and i get error from windows if i try to used the network ui to connect..https://ibb.co/jWmvL0Z also from a normaly web page.https://ibb.co/GPHXmZ8

This seems to be google not knowing i changed-reset the router so need warnings reset.https://ibb.co/VJPSkt0

Ok all set up and this is some of the errors i get not sure if good or bad, please advise..

May 5 05:05:20 kernel: [ 27.722741] Archer TCP Pure ACK Enabled
May 5 05:05:20 kernel: [ 27.739244] ^[[0;33;41m[ERROR archer] sysport_tm_command,1224: Feature Unavailable^[[0m

May 5 05:05:22 DSL-AX82U: start httpd:80
May 5 05:05:22 avahi-daemon[1447]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!

May 5 05:05:30 kernel: [ 43.117693] SCSI subsystem initialized
May 5 05:05:30 modprobe: module scsi_wait_scan not found in modules.dep
May 5 05:05:30 modprobe: module mbcache not found in modules.dep
May 5 05:05:30 modprobe: module jbd not found in modules.dep
May 5 05:05:30 modprobe: module ext3 not found in modules.dep
May 5 05:05:30 modprobe: module ext4 not found in modules.dep
May 5 05:05:30 modprobe: module ext2 not found in modules.dep
May 5 05:05:30 kernel: [ 43.302376] tfat: loading out-of-tree module taints kernel.
May 5 05:05:30 modprobe: module btusbdrv not found in modules.dep


Oct 11 09:22:45 DSL-AX82U: start httpd:80
Oct 11 09:22:45 miniupnpd: it is advised to use network interface name instead of 192.168.50.1/255.255.255.0

Oct 11 10:27:54 A.QoS: qos_count=0, qos_check=0
Oct 11 10:27:54 kernel: [ 2272.141676] ERR[qos_start:3363] qos_ops is not registered!
Oct 11 10:27:54 kernel: [ 2272.147241] ioctl_iqos_op_switch(1) fail!
Oct 11 10:27:54 A.QoS: set_qos_on fails
Oct 11 10:27:54 A.QoS: restart A.QoS because set_qos_conf / set_qos_on / setup rule fail
Oct 11 10:27:55 A.QoS: qos_count=0, qos_check=1
Oct 11 10:27:59 A.QoS: qos rule is less than 22
Oct 11 10:27:59 A.QoS: restart A.QoS because set_qos_conf / set_qos_on / setup rule fail

Oct 11 10:27:59 modprobe: module ip6t_REJECT not found in modules.dep
Oct 11 10:27:59 modprobe: module ip6t_ROUTE not found in modules.dep
Oct 11 10:27:59 modprobe: module ip6t_LOG not found in modules.dep

Any update please?

No reply that is nice, get moved from the router forum by a mod yet not sure why then get no support....

STARRAIN_ROG
Customer Service Agent
Hi TrebleTA,

Due to Double Tenth Day, sorry for late reply.
Have you tried other devices which connecting to DSL-AX82U but still get this not secure information?
https://ibb.co/VJPSkt0
I'm afraid the links below are not available. Could you please check them again?
https://ibb.co/jWmvL0Z
https://ibb.co/GPHXmZ8
For VPN, currently only IPv4 is supported. Do you set up IPV6 after the factory reset?
Which nat type did you select and which game did you run? What was the games report?
How did you set up the qos function? Do you encounter any issue while using qos?
Did 5g reconnection occur after the factory reset?
May I have the network topology, the serial number of your DSL-AX82U, and the email address you filled out for the feedback via PM?
Thank you.

Hi thanks for getting back to me, I was thinking I was not going to get a reply, so I am sorry I was a bit rude.

Right the first 2 pictures I deleted as it worked out to be a browser error, i did not try any other devices as only my main pc is connected via Lan.

Next the VPN this is my setup. https://ibb.co/hZzTRFd
This is my IPV6 settings https://ibb.co/TTh3C8b I use a google ipv6-ipv4 DNS as my ISP don't provide ipv6 one.
this picture shows my IP address on the web https://ibb.co/T4YHNGf
As you can see my ipv4 is getting routed yet my ipv6 is still shown and used bypassing the vpn.

Since the Soft reset. 5g is better and I have not noticed any problems.

NAT type, I have no control like I get showed on the link but since the soft reset the Xbox's report open Nat again https://www.asus.com/support/FAQ/1045254

I get this for my NAT https://ibb.co/1nzCWdw
Setup i get https://ibb.co/nkGJYKC

QOS seems to be working if I set manual limits, but if I set like this 1 device will kill all the others if getting game updates etc. https://ibb.co/4fC3znR

also the speed reported via the the QOS meter or internet speed test report incorrectly. https://ibb.co/kJbxNBP
Also setting QOS manual some of the devices are not getting noticed yet are in the DCHP list, https://ibb.co/d4wYS4z

Not sure what you mean by network topology?
Thanks will PM info