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  1. #1
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    [G703]Win11 Installation issue

    Dear all,
    This thread is for G703 Windows 11 official version installation issue only.
    If you have a different model, please open a new thread.
    If you are not using the official version, please contact Microsoft.


    Please kindly share your installation process.
    By Installation Assistant, Installation Media or ISO file.
    If there is any video or screenshot of the error, please share with us.

    Thank you very much.
    Last edited by MasterC@ROG; 10-14-2021 at 05:21 AM.

  2. #2
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    Winm 10 21H2 and Win11... G703 Will not boot - from any media, update, iso image

    As I have repeatedly reported for over 2 months now, the G703GXR (probably G703 platform) will not boot if updated to either Win 10, 21H2 or Win 11.
    it goes through normal installation/upgrade process, but when it's time to boot up under updated Windows version, it goes through post, strobes the USB devices (external keyboard, drives, other devices with lighting flash through), then HDD activity, and right when it should continue on to loading Windows with the SCoD (spinning circle of dots), it hangs. No response from any key presses, have to physically power off the machine, then power it back up, at which point, it rolls back to the prior OS version.

    From running a microsoft tool that reads the failed update logs, it appears that the Intel storage controller is either not initializing properly, or the driver is completely missing as it states that the hard drives are missing.

    If I use Microsoft's Media Creation tool, either DVD-DL or Flash Drive, and attempt to boot from either media, it hangs just like it does post upgrade.

  3. #3
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    I have the same platform with exactly the same issues described above

  4. #4
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    Dear both,
    Just to share my experience with you.
    I found a G703GX (sorry this is the only one I can find right away).
    It was on Win 10 1809, BIOS 304, clean OS from factory.
    What I did first is running Windows update and update it to 1903.
    Then I thought it is taking too long so I used the Win10 installation assistant to update the laptop to 21H1.
    And again I used the Win11 installation assistant to upgrade to Win11. You can find the tool from below Microsoft website.
    https://www.microsoft.com/zh-tw/soft...load/windows11
    It took a while, but it gradually upgrade successfully. Please refer to below picture.

    Can you help to try the installation assistant?
    And let me know your current Win10 version and BIOS version.
    Then if the installation assistant stop, please take a screenshot and share with me,
    Thank you very much.

    Click image for larger version. 

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  5. #5
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    Edition Windows 10 Pro

    Hello,
    I tried all the installation options. It installs ... but ... the system does not boot.
    Below you will find the windows version and the bios number

    Version 21H1
    Installed on ‎19-‎Aug-‎21
    OS build 19043.1288
    Experience Windows Feature Experience Pack 120.2212.3920.0
    Bios 308

  6. #6
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    Already on most recent Win 10 21H1 release. Using upgrade assistant to keep current within the 21H1 release tree works fine.
    Trying to go to Win11 with upgrade assistant won't boot.
    Trying to go to win11 using Microsoft's WindowsSunValleyInstaller tool, also fails to boot.
    Using the media creation tool to create a usb flash drive or dvd-dl, attempting to boot from either also fails to boot.

    I've tried stripping the laptop down to the single OS NVMe drive, everything else removed, still no boot.
    I've tried changing the BIOS to ACHI/SATA mode instead of advanced RST mode, still no boot.
    I've tried resetting the TPM certificates to factory, still no boot.
    I've tried resetting the BIOS to factory defaults, still no boot.
    I've tried reinstalling Win 10 to the 20H2 release and then upgrading, still no boot.
    I've tried rolling the BIOS from 308 back to 307, still no boot.

    I've tested the same installation media on my other ASUS laptop (not a G703GXR), it boots just fine.

  7. #7
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    Quote Originally Posted by Sven28 View Post
    Edition Windows 10 Pro

    Hello,
    I tried all the installation options. It installs ... but ... the system does not boot.
    Below you will find the windows version and the bios number

    Version 21H1
    Installed on ‎19-‎Aug-‎21
    OS build 19043.1288
    Experience Windows Feature Experience Pack 120.2212.3920.0
    Bios 308
    Hello Sven,
    Which installation option did you try?
    and system does not boot means stuck at ASUS logo? can not enter desktop?
    or only black screen? does the power LED light up?
    Does long press power button for 40 second works?
    Thank you.
    Last edited by Blake@ROG; 10-15-2021 at 09:36 AM.

  8. #8
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    The Media Creator tool, flash drive and dvd, and Windows 11 Installation Assistant all fail to boot completely.
    The system crashes and does not respond to anything.
    I can not enter in desktop and the power LED light up
    Yes I reset the BIOS by pressing the power button for 40 seconds.

    Thank you

  9. #9
    ROG Guru: Yellow Belt Array Gustave PC Specs
    Gustave PC Specs
    Laptop (Model)Asus ROG G703GXR - 9980HK - DDR4 64GB - 3x nm2 SSD 1.5TB [RAID0] - 1x SSD Samsung 2TB
    MotherboardAsus Rampage IV Extreme
    ProcessorCore i7 4960X
    Memory (part number)32GB Corsair CMT16GX3M4X2133C9
    Graphics Card #1EVGA GFX Titan
    Graphics Card #2EVGA GFX Titan
    MonitorDell S2340T
    Storage #18x Crucial RealSSD C300 @ 3Ware 9750-8i RAIDCntrlr 1.85 TB
    CPU CoolerCorsair H100i
    Power SupplyCorsair AX1200
    Network RouterDraytek Vigor 2960 / Ruckus Wireless ZD1200
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    ROG G703GXR not accepting Windows 11

    Quote Originally Posted by Blake@ROG View Post
    Dear all,
    This thread is for G703 Windows 11 official version installation issue only.
    If you have a different model, please open a new thread.
    If you are not using the official version, please contact Microsoft.


    Please kindly share your installation process.
    By Installation Assistant, Installation Media or ISO file.
    If there is any video or screenshot of the error, please share with us.

    Thank you very much.
    Hi Blake,

    I have the same G703GXR laptop. It does not boot into Windows 11 after an update through Windows Update. It boots till the Asus ROG logo. No spinning wheel. After a hard power down it reverts back to Windows 10 Pro, 21H1, Build 19043.1288, Windows Feature Pack 120.2212.3920.0.

    Thanks for sorting this out.

    PS
    Screenshots after Windows 11 update but before boot into OS. (For what it's worth)

    Click image for larger version. 

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    Cheerio
    Last edited by Gustave; 10-16-2021 at 08:18 AM.

  10. #10
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    Quote Originally Posted by Blake@ROG View Post
    Dear both,
    Just to share my experience with you.
    I found a G703GX (sorry this is the only one I can find right away).
    It was on Win 10 1809, BIOS 304, clean OS from factory.
    What I did first is running Windows update and update it to 1903.
    Then I thought it is taking too long so I used the Win10 installation assistant to update the laptop to 21H1.
    And again I used the Win11 installation assistant to upgrade to Win11. You can find the tool from below Microsoft website.
    https://www.microsoft.com/zh-tw/soft...load/windows11
    It took a while, but it gradually upgrade successfully. Please refer to below picture.

    Can you help to try the installation assistant?
    And let me know your current Win10 version and BIOS version.
    Then if the installation assistant stop, please take a screenshot and share with me,
    Thank you very much.
    Update the BIOS from 304 to 313 which is current and start over from Win 10.
    That BIOS is deplorably outdated...
    Upgrade it...
    Last edited by Battleskar; 10-17-2021 at 01:34 AM. Reason: BIOS Outdated - is that why Win 11 works? What did ASUS break with current BIOS???????????

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