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  1. #11
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    Dear all,
    Got it. Thank you for the information.
    Can you each PM me your product SN?
    Let me consult more about it.

  2. #12
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    ROG G703GXR_Stuck on Asus logo after installing Windows 11

    Hi, i have exactly the same issue as with Gustave. After many attempts of installing Win11 from Insider Program to Official release, it always ends up getting stuck in the Asus logo. All my drivers are updated including bios (308). Hopefully you can help us find a fix on this. Been struggling for more than 2months now.

  3. #13
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    Jun 2015
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    Are there any solutions, do you know if ASUS will release a new bios or new drivers for this problem?

  4. #14
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    Dear all,
    I'm sorry that we are still investigating this issue.
    If there is anything new, I will post it here.
    Thank you.

  5. #15
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    How did the re-test go with the updated BIOS?

  6. #16
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    Quote Originally Posted by Battleskar View Post
    How did the re-test go with the updated BIOS?
    Hello Battleskar,
    The G703GX has no issue with the BIOS version.
    But GX and GXR is having different BIOS, I have asked the technical support to pay attention to see if BIOS really make the difference of this upgrade.
    Thank you.

  7. #17
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    BIOS Tested was 304, current is 313, that's one hell of a mistake.

    Quote Originally Posted by Blake@ROG View Post
    Hello Battleskar,
    The G703GX has no issue with the BIOS version.
    But GX and GXR is having different BIOS, I have asked the technical support to pay attention to see if BIOS really make the difference of this upgrade.
    Thank you.
    The BIOS version you tested was something 9 versions old, 304 instead of 313. The BIOS needs to be current and re-tested, otherwise your test results are at a minimum, a false positive.
    I shouldn't have had to point the downlevel BIOS mistake out to a veteran troubleshooting specialist.

  8. #18
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    Oct 2021
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    Same problems

    Having the same exact problems as you all.

    Hope Asus sorts this out, I am not having good results contacting the support channels.

  9. #19
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    Delays waiting for a response / fix.

    These delays are exactly why I reached out over 2 months ago to get ASUS started on a fix.
    ASUS refused to even consider the platform until *AFTER* Windows 11 was released.
    ASUS's problems are only going to escalate when Windows 10 21H2 is released, as 21H2 has the exact same problem.

  10. #20
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    I also encountered a Windows 11 installation bug/failure/problem

    I am the proud owner of a Asus ROG G703GXR, but since I am also facing the same problem as every other G703 owner I am a little less proud. I am in no way possible to install Windows 11. Not by updating through Windows Update, not by the Windows update assistant and not even with a clean install from USB-stick.

    I can only say/ask: Please solve this problem, it seems kinda sad that an expensive device like this gaming laptop is unable to update/upgrade to Windows 11!!

    Sincerly,

    JWS

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