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Wireless 5Ghz Control Channel Keeps Changing

JeffroMan
Level 9

‎10-17-2021 09:50 AM

Regarding the RT-AX82U Gaming Router, after manually setting a control channel for the 5Ghz band the channel used for the wireless signal changes properly but often the day after changing it, the router uses a different channel than what it was manually set to. I can understand that it would behave that way if the control channel setting were set to Auto. Why does it do that? I keep the router's firmware up to date.
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6 REPLIES 6

STARRAIN_ROG
Customer Service Agent

‎10-18-2021 08:10 PM

Hi JeffroMan,
Did you see the changing in the router setting page?
May I double confirm the firmware version is 3.0.0.4.386.45898?
Which channel did you select and which channel did it change to? Have you tried different channel?
Thank you.
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JeffroMan
Level 9
In response to STARRAIN_ROG

‎10-30-2021 08:31 AM

STARRAIN@ROG wrote:
Hi JeffroMan,
Did you see the changing in the router setting page?
May I double confirm the firmware version is 3.0.0.4.386.45898?
Which channel did you select and which channel did it change to? Have you tried different channel?
Thank you.


Yes, I saw the change occur in the settings page. Yes, the firmware is that version number you mentioned. I think I changed the channel to 142 and it changed to a number lower than that but higher than 100. I done that in response to results that I'm getting on the Wi-Fi analyzer app on my phone since I live in an apartment building. Since I posted this I've just been setting the 5Ghz control channel to Auto. The results are satisfactory but sometimes rebooting the router once or twice a week helps.
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BigJohnny
Level 13

‎10-19-2021 06:40 PM

Did you reboot the router after setting it to manual and make the channel change?
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JeffroMan
Level 9
In response to BigJohnny

‎10-30-2021 08:28 AM

BigJohnny wrote:
Did you reboot the router after setting it to manual and make the channel change?


No, but when clicking on apply in the router's settings after the change was made put that change into effect. I saw the change occur as expected using the Wi-Fi Analyzer.
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JeffroMan
Level 9

‎10-30-2021 08:26 AM

JeffroMan wrote:
Regarding the RT-AX82U Gaming Router, after manually setting a control channel for the 5Ghz band the channel used for the wireless signal changes properly but often the day after changing it, the router uses a different channel than what it was manually set to. I can understand that it would behave that way if the control channel setting were set to Auto. Why does it do that? I keep the router's firmware up to date.


Yes, I saw the change occur in the settings page. Yes, the firmware is that version number you mentioned. I think I changed the channel to 142 and it changed to a number lower than that but higher than 100. I done that in response to results that I'm getting on the Wi-Fi analyzer app on my phone since I live in an apartment building. Since I posted this I've just been setting the 5Ghz control channel to Auto. The results are satisfactory but sometimes rebooting the router once or twice a week helps.
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STARRAIN_ROG
Customer Service Agent

‎11-01-2021 12:27 AM

Hi JeffroMan,
If after manually setting a control channel, you see the channel changing itself again , please try other channels to see if it only occurs on ch142.
Thank you.
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