Results 1 to 4 of 4
  1. #1
    New ROGer Array
    Join Date
    Sep 2020
    Reputation
    10
    Posts
    1

    One Key number 9 not working on new keyboard

    Hi
    I bought a Claymore 2 recently and have an issue where the number 9 key on the numerical pad does not work. Seems a nightmare to send it back just for this - is it likely to be a software issue?

    Keyboard Version 12.21.17
    Keypad Version 1.00.14

    any help welcome thanks

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    397
    Posts
    8,401

    Doesn't sound like a software issue. You could pop the key cap off and see if anything looks wrong underneath. Maybe just some debris caught in there.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    ROG Junior Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    2

    i also got my new claymore 2 today... made all updates and my numpad key 9 stopped working and sometimes spams it in the text... i press it often then it stops spam but still doesnt work... for me it isnt a hardware issue.. cause at the first plug in it worked... after the update it stopped.

  4. #4
    ROG Junior Member Array
    Join Date
    Apr 2015
    Reputation
    10
    Posts
    2

    and yess i also removed the keycaps and looked if the Key is stuck but nothing here... the FN Key is also not working when the Numpad is attached... dont know it if the issues where also on the Claymore 1 but maybe its only some Software Issue that the next update will fix

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •