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  1. #11
    New ROGer Array JellyLama PC Specs
    JellyLama PC Specs
    MotherboardROG MAXIMUS X CODE
    Processori5 8600K
    Memory (part number)corsair 8GBx2 DDR4 3200Mhz
    Graphics Card #1RTX 3070ti FE
    MonitorSamsung
    Storage #1250GB ssd
    Storage #21TB SSD NVME
    CPU Coolerarctic freezer
    CaseCorsair Carbide SPEC-06
    Power Supplyseasonic focus 650W 80+GOLD
    Mouse Corsair Harpoon
    Headset Logitech G635
    Mouse Pad Ttesports
    OS WINDOWS 10

    Join Date
    Sep 2020
    Reputation
    10
    Posts
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi JellyLama,
    May I have the following information?
    - the serial number of your motherboard via PM
    - the brand and the model name of the RAM, PSU and HDD/SSD
    (Please check the specific model name of the RAM such as G.SKILL F4-4400C19Q-32GTZSWB.)
    -OS version(such as 20H1) & OS build
    Thank you.
    -why you need the mobo serial number? its an Asus ROG maximus X code
    -SSD: CT240BX300 AND sabrent rocket 1tb (the blu one)
    -RAM: VENGEANCE® RGB 16GB (2 x 8GB) DDR4 DRAM 3200MHz C16 Memory Kit ( CMR16GX4M2Z3200C16 )
    -PSU: Seasonic focus+ 650FX 80Plus-Gold
    -OS: Windows 10 Pro 21H1 (build 19043.1348)

  2. #12
    Moderator Array
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    Apr 2019
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    Hi JellyLama,
    We need the serial number to check the specific specifications of your motherboard.
    Could you please share the serial number to me via PM?
    Thank you.

  3. #13
    New ROGer Array JellyLama PC Specs
    JellyLama PC Specs
    MotherboardROG MAXIMUS X CODE
    Processori5 8600K
    Memory (part number)corsair 8GBx2 DDR4 3200Mhz
    Graphics Card #1RTX 3070ti FE
    MonitorSamsung
    Storage #1250GB ssd
    Storage #21TB SSD NVME
    CPU Coolerarctic freezer
    CaseCorsair Carbide SPEC-06
    Power Supplyseasonic focus 650W 80+GOLD
    Mouse Corsair Harpoon
    Headset Logitech G635
    Mouse Pad Ttesports
    OS WINDOWS 10

    Join Date
    Sep 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi JellyLama,
    We need the serial number to check the specific specifications of your motherboard.
    Could you please share the serial number to me via PM?
    Thank you.
    i sent you the number

  4. #14
    Moderator Array
    Join Date
    Apr 2019
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    Hi JellyLama,
    Thank you for your information.
    I'll consult our tech team about this.

  5. #15
    New ROGer Array JellyLama PC Specs
    JellyLama PC Specs
    MotherboardROG MAXIMUS X CODE
    Processori5 8600K
    Memory (part number)corsair 8GBx2 DDR4 3200Mhz
    Graphics Card #1RTX 3070ti FE
    MonitorSamsung
    Storage #1250GB ssd
    Storage #21TB SSD NVME
    CPU Coolerarctic freezer
    CaseCorsair Carbide SPEC-06
    Power Supplyseasonic focus 650W 80+GOLD
    Mouse Corsair Harpoon
    Headset Logitech G635
    Mouse Pad Ttesports
    OS WINDOWS 10

    Join Date
    Sep 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi JellyLama,
    Thank you for your information.
    I'll consult our tech team about this.
    any update?

  6. #16
    Moderator Array
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    Apr 2019
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    Hi JellyLama,
    I'm afraid it is still under investigation.
    I'll keep you updated if there is any news.
    Thank you.

  7. #17
    Moderator Array
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    Apr 2019
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    Hi JellyLama,
    Do you also install Armoury Crate?
    Thank you.

  8. #18
    New ROGer Array JellyLama PC Specs
    JellyLama PC Specs
    MotherboardROG MAXIMUS X CODE
    Processori5 8600K
    Memory (part number)corsair 8GBx2 DDR4 3200Mhz
    Graphics Card #1RTX 3070ti FE
    MonitorSamsung
    Storage #1250GB ssd
    Storage #21TB SSD NVME
    CPU Coolerarctic freezer
    CaseCorsair Carbide SPEC-06
    Power Supplyseasonic focus 650W 80+GOLD
    Mouse Corsair Harpoon
    Headset Logitech G635
    Mouse Pad Ttesports
    OS WINDOWS 10

    Join Date
    Sep 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi JellyLama,
    Do you also install Armoury Crate?
    Thank you.
    yes

  9. #19
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    51
    Posts
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    Hi JellyLama,
    Thank you for your reply.
    I'll report it to our tech team for further analysis.

  10. #20
    Moderator Array
    Join Date
    Apr 2019
    Reputation
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    Hi JellyLama,
    Please enter Armoury Crate -> Settings -> Update Center to update FanXpert SDK to v1.00.44, and restart the pc again.
    Click image for larger version. 

Name:	fanxpert.JPG 
Views:	0 
Size:	13.5 KB 
ID:	90835
    Then, please see if the FanControlService still crash and share the result to me.
    Thank you.

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