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Thread: RMA unaddressed

  1. 11-03-2021 06:54 PM #1
    brantgurga
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    RMA unaddressed

    I received back my graphics card today sent in under RMA USPCMA4470. The ASUS Service Repair Report is blank so there's no evidence anything was done except repackage it to be sent back. The issue is unresolved. DisplayPort output to Asus monitors using Asus motherboard remains a problem till Windows drivers load. All the hardware involved is Asus hardware, all of which is under warranty.
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  2. 11-04-2021 05:22 PM #2
    cl-Adrian@ROG
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    Quote Originally Posted by brantgurga View Post
    I received back my graphics card today sent in under RMA USPCMA4470. The ASUS Service Repair Report is blank so there's no evidence anything was done except repackage it to be sent back. The issue is unresolved. DisplayPort output to Asus monitors using Asus motherboard remains a problem till Windows drivers load. All the hardware involved is Asus hardware, all of which is under warranty.
    I've checked on my end and it looks like your unit was replaced rather than repaired. If you need any help please contact me via email.
    My email is cl-adrian@asus.com.:
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