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Thread: Some probs

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  1. #1
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    Some probs

    Hi folks
    Since an crate Update my g17 g733 loses every time All Batterie Power after 2 (turned off fully )days and all changes in the amory crate such as Start tone and the armory crate Button is disabled only availebile over Windows
    Help pls
    Last edited by Batger3; 11-10-2021 at 03:32 PM.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
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    The battery is dying when powered off? I don't know that would be due to a Crate update. Sounds like it's using some sort of hybrid sleep rather than shutting down. Have you done any BIOS updates? Are all the BIOS settings at default?
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  3. #3
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    Hi
    Yes i did every bios and System Update.
    Everything is on default.
    The dying battery is New. Yes the Battery is dying when full turned of. laptop is 3 month old.
    Most disturbing is the disabeld armory crate Button

  4. #4
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
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    Casecustom Antec 900
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    Headset Plantronics 777 with Oregon Aero upgrade
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    I think you should be able to fix Crate by going to the product support page and downloading the armoury crate uninstaller, use that, then reinstall.

    I don't know that it will fix the battery issue though. It appears something is keeping the machine partially awake. Just curious but if you plug a phone into one of the USB ports when it's off does it start charging? I'm not sure if your model has this but some have a setting in the BIOS to allow charging of a device when the notebook is "off" but this feature keeps some components powered and could drain the battery.
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