ROG Stryx Z690-E: A corrected hardware error has occurred

[guzmanda2132]

The warning message below appears in my Windows 11 system event log a few dozen times per day. This started immediately after my initial build a few weeks ago.

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus: Device:Function: 0x0:0x1A:0x0
Secondary Bus: Device:Function: 0x0:0x0:0x0
Primary Device Name: PCI\VEN_8086&DEV_7AC8&SUBSYS_86941043&REV_11
Secondary Device Name:

Could this be a driver issue? Maybe a hardware problem with the motherboard? I have the latest Intel Chipset drivers installed according to Armoury Crate.


Thanks.

[STARRAIN@ROG]

Hi guzmanda2132,
Do you have any issues while got this warning message?
Have it occurred on win10 or you install win11 in the beginning?
If you update bios 0702 and restore bios to all default settings, do you also get the warning message?
May I have the Intel Chipset drivers version?
Thank you.

[guzmanda2132]

Do you have any issues while got this warning message?

No, I've noticed no problems related to the warning.

Have it occurred on win10 or you install win11 in the beginning?

This is a new Windows 11 install, not an upgrade.

If you update bios 0702 and restore bios to all default settings, do you also get the warning message?

My current BIOS is 0503. I didn't think to check for a newer version since Armoury Crate reports "No new BIOS available". Lesson learned. I'll give this a try.

May I have the Intel Chipset drivers version?

Intel Chipset driver version is 10.1.18838.8284.

Thanks for your help. I'll post back after the BIOS update.

[guzmanda2132]

I still get the same warning after updating the BIOS to 0702 and installing latest drivers, including Intel Optane Memory and Storage Management drivers. The waring isn't correlated to any specific device activity I've identified or causing issues. It is a bit concerning, though.

Thanks.

[STARRAIN@ROG]

Hi guzmanda2132,
Have you also restore bios to all default settings after updated to bios 0702?
Does the warning message appear right away after you boot into windows or open the specific apps?
Thank you.

[guzmanda2132]

Have you also restore bios to all default settings after updated to bios 0702?

Yes. I double-checked by loading optimized defaults again and no changes were made.

Does the warning message appear right away after you boot into windows or open the specific apps?

The warning often shows shortly after a reboot but not always. Below are the timings of the first warning over the last several reboots.

• 27 minutes later
• 15 seconds later
• 7 minutes later
• none
• 10 minutes later
• 10 seconds later
• 10 seconds later
• 12 seconds later
• 8 seconds later

The messages occur sporadically 24x7 so it's not related to interactive apps nor correlated to other messages in the system or application event logs that might track background process activity.

Here are example details from a recent warning event. An internet search for the meaning of CorrectableErrorStatus found a few arcane references to PCIe structures and registers but nothing actionable. The CorrectableErrorStatus values are either 0x1000 and 0x1100.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>17</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-11-24T12:07:32.6872879Z" />
<EventRecordID>10156</EventRecordID>
<Correlation ActivityID="{eec302fa-bc1d-47ae-8a1f-0cd38895cdeb}" />
<Execution ProcessID="5544" ThreadID="6252" />
<Channel>System</Channel>
<Computer>redacted</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText" />
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x406</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1a</Data>
<Data Name="Function">0x0</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="SecondaryDevice">0x0</Data>
<Data Name="SecondaryFunction">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0x7ac8</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x1100</Data>
<Data Name="HeaderLog">00000000000000000000000000000000</Data>
<Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_7AC8&SUB SYS_86941043&REV_11</Data>
<Data Name="SecondaryDeviceName" />
</EventData>
</Event>

Thanks.

[STARRAIN@ROG]

Hi guzmanda2132,
May I have the information below?
- the serial number of your motherboard via PM
- the brand and the model name of your CPU, RAM, VGA, PSU and the PCIE devices(in which slots)
* Please check the specific model name of RAM such as G.SKILL F5-6000U4040A16GX2-TZ5RS.
- OS version & OS build
- a screenshot about Intel drivers version in Armoury Crate
Thank you.

[guzmanda2132]

the brand and the model name of your CPU, RAM, VGA, PSU and the PCIE devices(in which slots)

• CPU: Intel i9-12900K
• Memory: Crucial DDR5-4800 UDIMM (2x8GB) CT2K8G48C4OU5
• VGA: n/a
• PSU: EVGA 850 GT
• PCIe Devices:
• M.2_2: Samsung 980 EVO Pro
• slot 1 PCIEX16(G5): ASUS Hyper M.2 X16 Gen 4 (Samsung 980 EVO Pro)
• slot 2 PCIEX16(G3): Nvidia Quadro P2000
• slot 3 PCIEX1(G3): n/a
• slot 4 PCIEX16(G4): ROG Hyper M.2 (Samsung 980 EVO Pro)

OS version & OS build

Windows 11 Pro, Version 21H2, Build 22000.348

a screenshot about Intel drivers version in Armoury Crate

This site will not let me upload the image. Here's the info as text:

• Intel Bluetooth Driver, current version 22.70.0.3, latest version 22.70.0.4
• Intel Chipset Driver, current version 10.1.18838.8284, latest version 10.1.18838.8284
• Intel I225 LAN Driver, current version 1.0.2.14, latest version 1.0.2.14
• Intel Serial IO Software, current version 30.100.21131.26, latest version 30.100.21131.26
• Intel Wi-Fi Driver, current version 22.70.2.1, latest version 22.80.1.1

Thanks.

[guzmanda2132]

I forgot to mention the warning message began immediately after my initial build with only the boot SSD in the M.2_2 slot at the time. The other PCIe devices were added later.

Thought this might help avoid going down a rabbit hole.

Thanks.

[STARRAIN@ROG]

Hi guzmanda2132,
Thank you for your reply and update.
I'll consult our tech team more about this.
Thank you.