No Audio Device Detected By Windows 10 after update

**Giovy007** · 11-23-2021 07:56 PM

I just realized after Windows 10 Update my PC doesn't have sound anymore, I tried to see my devices and I can't find any device in the playback tab, as you can see in the picture, with AIDA64 I can see the devices but in windows, sound playback devices are not present any device, I tried to remove and reinstall, disable and reenable all audio drivers even the video ones. Please advise what might be the issue and how can I sort out this problem. Thank you all in advance!

**MoKiChU** · 11-23-2021 08:04 PM

Hi,

You have an ASUS ROG SS3 motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx/6xx & AMD 3xx/4xx/5xx).

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

**Giovy007** · 11-23-2021 08:40 PM

I did the scrupulously CLEANUP process then INSTALL process but still no changes as you can see in the new images! Any other way I can do something?

**Nate152** · 11-23-2021 09:07 PM

Hi Giovy007,

This looks more like windows going awry with the update.

Could always try a system restore to see if the devices come back.

Or upgrade to windows 11, it's free. I'm using windows 11.

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**Giovy007** · 11-23-2021 09:14 PM

can you give me the link for upgrading to Windows 11?

**Nate152** · 11-23-2021 09:18 PM

Sure, all you need is a 16GB flash drive.

I will suggest doing a fresh install.

Select "Create Windows Installation Media"

https://www.microsoft.com/software-download/windows11

**MoKiChU** · 11-23-2021 09:22 PM

Originally Posted by Giovy007

I did the scrupulously CLEANUP process then INSTALL process but still no changes as you can see in the new images! Any other way I can do something?

You can see that your Realtek(R) Audio device is well installed (in the Sound, video and game controllers category).

If nothing is displayed in your Playback sound devices, it means that you have not (or incorrectly) plugged an audio equipement.

You can see your unused devices by right clicking in your Playback tab and check Show Disconnected Devices.

**Giovy007** · 11-23-2021 09:26 PM

I did this already and no difference!

**MoKiChU** · 11-23-2021 09:46 PM

Originally Posted by Giovy007

I did this already and no difference!

In this case follow this Microsoft process to run the audio troubleshooter (2.) : https://support.microsoft.com/en-us/...a-2535c7cd56c8

Otherwise upgrade directly to Windows 11 as suggested by Nate152.

**Giovy007** · 11-24-2021 12:50 AM

Thank you guys for your help, I did the Windows 11 upgrade and now the issue is sorted, my audio is back as normal!

Giovy007 PC Specs
Motherboard	Asus ROG Maximus X Formula Z370
Processor	HexaCore Intel Core i7-8700K, 4700 MHz (47 x 100)
Memory (part number)	Corsair Vengeance RGB Pro CMW32GX4M2Z3600C18
Graphics Card #1	Nvidia GeForce RTX 3090
Sound Card	Realtek ALC1220 @ Intel Kaby Point PCH - High Definition Audio Controller (Audio, Voice, Speech) PCI
Monitor	Samsung LC49G95T (DP)

MoKiChU PC Specs
Motherboard	ASUS ROG Strix Z370-F Gaming
Processor	Intel Core i7-8700K
Memory (part number)	Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
Graphics Card #1	ASUS ROG Strix GTX 1080 Ti OC
Monitor	ASUS ROG Strix XG35VQ
Storage #1	SSD NVMe Samsung 970 EVO Plus 500GB
Storage #2	SSD NVMe Samsung 960 EVO 250GB \| SSD NVMe Corsair Force MP510 240GB \| SSHD AHCI Seagate FireCuda 2TB
CPU Cooler	Cooler Master ML240L RGB
Case	BitFenix Enso
Power Supply	Corsair TX850M (850W)
Keyboard	Logitech G413
Mouse	Logitech G502
Headset/Speakers	Logitech Z333
OS	Windows 11 Pro 22H2

Giovy007 PC Specs
Motherboard	Asus ROG Maximus X Formula Z370
Processor	HexaCore Intel Core i7-8700K, 4700 MHz (47 x 100)
Memory (part number)	Corsair Vengeance RGB Pro CMW32GX4M2Z3600C18
Graphics Card #1	Nvidia GeForce RTX 3090
Sound Card	Realtek ALC1220 @ Intel Kaby Point PCH - High Definition Audio Controller (Audio, Voice, Speech) PCI
Monitor	Samsung LC49G95T (DP)

Nate152 PC Specs
Motherboard	ROG Maximus IX Code
Processor	i7-7700k 5.2GHz Delidded
Memory (part number)	16GB G.Skill Trident Z - 3600MHz 16-16-16-36-2T
Graphics Card #1	Titan Xp - EKFC waterblock
Graphics Card #2	Titan Xp
Sound Card	ROG SupremeFX 2015
Monitor	HP ZR30w
Storage #1	Toshiba VX500 256GB
CPU Cooler	Swiftech Apogee GTZ
Case	Thermaltake Armor+ VH6000
Power Supply	PCP&C Turbo Cool 1200w
Keyboard	ROG Falchion NX / Strix Flare II
Mouse	ROG Chakram X/Chakram Core/Spatha X
Headset	ROG Delta S Animate
Mouse Pad	Steelseries Prism XL + ROG Scabbard II
OS	Windows 11 Home
Accessory #1	Asus optical drive
Accessory #2	Koolance ERM-2K3U

Giovy007 PC Specs
Motherboard	Asus ROG Maximus X Formula Z370
Processor	HexaCore Intel Core i7-8700K, 4700 MHz (47 x 100)
Memory (part number)	Corsair Vengeance RGB Pro CMW32GX4M2Z3600C18
Graphics Card #1	Nvidia GeForce RTX 3090
Sound Card	Realtek ALC1220 @ Intel Kaby Point PCH - High Definition Audio Controller (Audio, Voice, Speech) PCI
Monitor	Samsung LC49G95T (DP)

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