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  1. #11
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Grendel602,
    May I also have the serial number of your 3090 TUF OC Gaming, the chipset version and OS build?
    I'll consult our tech team more about this.
    Thank you.
    Serial Number :LAYVCM056083NAK
    Purchase Date :2020/11/25

  2. #12
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    Hi Grendel602,
    Thank you for your reply.

  3. #13
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Grendel602,
    Thank you for your reply.
    I am working on reinstalling everything to include a brand new 980 PRO SSD as the boot drive that is PCIE 4. Previously, I ran a 970 EVO PLUS boot drive.

    Also, starting off with igpu, so far no errors.

    After I update all the drivers, confirm no errors, I will reboot and plug in the RTX 3090 and see what happens.

  4. #14
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    All worked fine with no errors for the igpu including stress tests. The second I plugged the RTX3090 in I immediately started getting non-stop WHEA 17 errors.

    A corrected hardware error has occurred.

    Log Name: System
    Source: Microsoft-Windows-WHEA-Logger
    Date: 12/2/2021 7:47:43 PM
    Event ID: 17
    Task Category: None
    Level: Warning
    Keywords:
    User: LOCAL SERVICE
    Computer: Grendel_12900K
    Description:
    A corrected hardware error has occurred.

    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)

    Primary Busevice:Function: 0x0:0x1:0x0
    Secondary Busevice:Function: 0x0:0x0:0x0
    Primary Device Name:PCI\VEN_8086&DEV_460D&SUBSYS_86941043&REV_02
    Secondary Device Name:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
    <EventID>17</EventID>
    <Version>1</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2021-12-03T01:47:43.2475089Z" />
    <EventRecordID>27278</EventRecordID>
    <Correlation ActivityID="{de9f9f90-c9e6-426b-9f47-3afa881f8ee9}" />
    <Execution ProcessID="5608" ThreadID="6472" />
    <Channel>System</Channel>
    <Computer>Grendel_12900K</Computer>
    <Security UserID="S-1-5-19" />
    </System>
    <EventData>
    <Data Name="ErrorSource">4</Data>
    <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
    <Data Name="FRUText">
    </Data>
    <Data Name="ValidBits">0xdf</Data>
    <Data Name="PortType">4</Data>
    <Data Name="Version">0x101</Data>
    <Data Name="Command">0x10</Data>
    <Data Name="Status">0x407</Data>
    <Data Name="Bus">0x0</Data>
    <Data Name="Device">0x1</Data>
    <Data Name="Function">0x0</Data>
    <Data Name="Segment">0x0</Data>
    <Data Name="SecondaryBus">0x0</Data>
    <Data Name="SecondaryDevice">0x0</Data>
    <Data Name="SecondaryFunction">0x0</Data>
    <Data Name="VendorID">0x8086</Data>
    <Data Name="DeviceID">0x460d</Data>
    <Data Name="ClassCode">0x30400</Data>
    <Data Name="DeviceSerialNumber">0x0</Data>
    <Data Name="BridgeControl">0x0</Data>
    <Data Name="BridgeStatus">0x0</Data>
    <Data Name="UncorrectableErrorStatus">0x0</Data>
    <Data Name="CorrectableErrorStatus">0x1</Data>
    <Data Name="HeaderLog">00000000000000000000000000000000</Data>
    <Data Name="PrimaryDeviceName">PCI\VEN_8086&amp;DEV_460D &amp;SUBSYS_86941043&amp;REV_02</Data>
    <Data Name="SecondaryDeviceName">
    </Data>
    </EventData>
    </Event>

  5. #15
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    Placing the PCIE x16 into GEN 3 mode fixes the errors. I also turned off link state power management.

    How do I turn off ASPM in BIOS?

  6. #16
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    Praise the PCMR gods.

    I had to disable native power management and ASPM in bios then disable link state power management via desktop power options.

    Now no errors and running gen 4!

    I should get paid for trouble shooting this for you all.
    Last edited by Grendel602; 12-03-2021 at 03:04 AM.

  7. #17
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    Update: nope, getting new crashes and artifacts with those settings disabled even though the WHEA 17 error went away.

    I put all those settings back for ASPM and Native Power Management. Now back to running at PCIE 3 no errors.

    Only thing that works to rid of WHEA 17 error is putting it to gen 3 or turning off native power management. ASPM has no impact on the WHEA 17 error, only Native Power Management turned to disabled. However, turning off native power management in BIOS results in artifacting and lower gpu performance...absolutely crushes GPU performance in 3dmark.

    Very frustrating.

    Trying MSI board tomorrow.
    Last edited by Grendel602; 12-03-2021 at 05:56 AM.

  8. #18
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    Hi Grendel602,
    May I have a video about the crashes and artifacts with bios all default settings and installing the graphics card in PCIEX16(G5)?
    Thank you.

  9. #19
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Grendel602,
    May I have a video about the crashes and artifacts with bios all default settings and installing the graphics card in PCIEX16(G5)?
    Thank you.
    I don't have much more time to deal with this, next step unless you find a solution for me and the others running into this issue is returning my MOBO to the vendor and trying one from MSI.

    Bottom line is that the only thing that prevents the WHEA 17 errors is disabling native power management in BIOS. Doing that crushes GPU performance and led to some artifacting when ASPM was also off. Through trial and error I found that ASPM has no impact on the WHEA 17 error I am having and if I leave it that way the errors in the pci bus eventually result in a crash.

    With Native Power Management disabled I was able to run my RTX 3090 at GEN 4 PCIE, but it crushes GPU performance for some reason with native power management off. 3DMark scores plummet having that feature off, CPU performance stays the same.

    Only thing right now that works to prevent WHEA 17 without crushing GPU performance is running the PCIE slot at GEN 3 manually in the BIOS.

    This is incredibly frustrating. Next I am going to try a MSI MOBO to see if I still have the problem. Absolute pain in the ass since I'm water cooled and have to flush each time I do swaps like this.

    I have absolutely zero issues on my Z390 board with the same components on a 9900K.

  10. #20
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    I have exactly the same issue, Strix Z690-A, 12900K, 3080ti.
    Random BSOD with different error codes, hundreds of WHEA 17 in the event logs. Once I unplug my 3080 ti and use igpu, everything becomes stable and works fine .

    The error can be reproduced so easily, I feel it's not acceptable that ASUS QA team didn't catch it.

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