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  1. #1
    ROG Enthusiast Array
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    Asus Maximus Extreme Z690 - USB Device Error Failed

    I am having an issue with the following and I can't find the driver responsible to resolve this issue.

    I need help with this one, can't figure it out.

    System Details:
    Windows 11 Pro - 64bit
    Motherboard: Asus Maximus Extreme Z690
    Processor: Intel 12900k
    GPU: Asus Strix OC 3090
    Memory: 32GB Corsair Dominator 5200Mhz

    Issue:
    Failed Driver for USB Unknown Device

    Device Type: Universal Serial Bus controllers
    Manufacturer: (Standard USB Host Controller)
    Location: Port_#0004.Hub_#0007

    Device Status:
    Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    Device Instance Path:
    USB\VID_0000&PID_0002\6&2AB426AA&0&4

    Driver Problem Description:
    A request for the USB device descriptor failed.


    Device USB\VID_0000&PID_0002\6&2ab426aa&0&4 was configured.

    Events:
    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.22000.1
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\VID_05E3&PID_0610\5&2cf64626&0&10

  2. #2
    ROG Enthusiast Array theroc44 PC Specs
    theroc44 PC Specs
    MotherboardZ690 Extreme
    Processor12900k 5.0GHZ
    Memory (part number)XPG 32GB Lancer DDR5 5200 MHz CAS 38
    Graphics Card #1EVGA 2080 ti FTW hybrid
    Sound CardCreative Soundblaster Zx
    MonitorAsus Rog Swift PG27UQ
    Storage #1Samsung 980pro 2tb
    Storage #2WD SN850 2tb
    CPU CoolerMSI Meg Coreliquid 280r
    CaseCoolermaster C700p Black Edition
    Power SupplyASUS Rog Thor 1200 Certified 1200W Fully-Modular RGB
    Keyboard Logictech G910
    Mouse Logictech G903
    Headset Logictech G935
    Mouse Pad Logictech Lightning Pad
    Headset/Speakers Logictech Z906
    OS Windows 10 Professional
    theroc44's Avatar
    Join Date
    May 2015
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    Try the windows update optional list see if anything there is what you need. When I upgraded to the 6950x from 5930k I had a USB error too. It was fixed with that.


    PS- its called intel driver support assistant, not saying it will fix it but... ya never know
    Last edited by theroc44; 11-29-2021 at 06:18 AM.

  3. #3
    Administrator Array Silent Scone@ROG's Avatar
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    Aside from attempting to use the assistant, best to plug in each of one's peripherals/USB Devices until the error is visible within Device Manager to isolate the device.

  4. #4
    New ROGer Array
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    Jan 2019
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    might help

    Quote Originally Posted by theonecsm View Post
    I am having an issue with the following and I can't find the driver responsible to resolve this issue.

    I need help with this one, can't figure it out.

    System Details:
    Windows 11 Pro - 64bit
    Motherboard: Asus Maximus Extreme Z690
    Processor: Intel 12900k
    GPU: Asus Strix OC 3090
    Memory: 32GB Corsair Dominator 5200Mhz

    Issue:
    Failed Driver for USB Unknown Device

    Device Type: Universal Serial Bus controllers
    Manufacturer: (Standard USB Host Controller)
    Location: Port_#0004.Hub_#0007

    Device Status:
    Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    Device Instance Path:
    USB\VID_0000&PID_0002\6&2AB426AA&0&4

    Driver Problem Description:
    A request for the USB device descriptor failed.


    Device USB\VID_0000&PID_0002\6&2ab426aa&0&4 was configured.

    Events:
    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.22000.1
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\VID_05E3&PID_0610\5&2cf64626&0&10
    had the same problem except it was causing bluetooth not to load. try this shut down your computer switch off power supply unplug it then while unplugged press and hold start button for about 10 seconds to get rid off excess current then reconnect everything then start computer it worked for me.

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