12-02-2021 10:11 AM
12-02-2021 06:42 PM
12-26-2021 07:34 AM
12-28-2021 01:23 AM
salihd wrote:
Hi,
I have the same problem. On 120 hz, bottom of the screen( near taskbar) has black lines{ss_1}. On 48hz has not any problem{ss_2}. Firstly, i thougt this was a software issue. I tried almost everything(install/unistall old/new driver, install/uninstall PnP Monitor, etc) but no luck.
- Model Name: ROG Strix GU531_GU531
- BIOS version: 311
- Intel Graphics 630: v26.20.100.6911 (for now)
- Nvidia 1660 Ti: v30.0.14.9729 (for now)
- Win 11 and still current update.
01-01-2022 03:30 AM
Blake@ROG wrote:
Hello Salihd,
May I know if you are playing games or watching video in full screen, does the bottom part of the screen flicker?
How about in safe mode and under BIOS?
Thank you.
01-03-2022 12:00 AM
salihd wrote:
Hi Blake,
Sorry for the late reply. Yes, it flickers both of the playing games and full screen videos situations.
It flickers too in safe mode and under BIOS, unfortunately.
Is this a hardware problem?
01-12-2022 09:35 AM
Blake@ROG wrote:
Hello salihd,
Yes, in this case, it is more likely to be hardware issue.
Please kindly send the laptop to our service center for further examination.
Sorry for the inconvenience caused.
Thank you.