cancel
Showing results for 
Search instead for 
Did you mean: 

Armoury Crate 4.2.12.0

Athlios
Level 8
Hello,

I am using Crate 4.2.12.0 on a Windows 11 system.
Since the last update on my ROG GLADIUS II WIRELESS mouse (Version: 2.1.1.3) when I go on the mouse settings it keeps loading. On the background of the loading there is a popup box but blurred as it stands behind the loading screen on crate.

I tried uninstalling and reinstalling the mouse. Same behaviour.
Thank you


Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AIOFan HAL 1.1.40.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.6.0
ASUS Mouse HAL 1.2.0.21
AacVGA 0.0.4.6
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0
1,140 Views
1 REPLY 1

Jimbo93
Level 12
Athlios wrote:
Hello,

I am using Crate 4.2.12.0 on a Windows 11 system.
Since the last update on my ROG GLADIUS II WIRELESS mouse (Version: 2.1.1.3) when I go on the mouse settings it keeps loading. On the background of the loading there is a popup box but blurred as it stands behind the loading screen on crate.

I tried uninstalling and reinstalling the mouse. Same behaviour.
Thank you


Item Version
---- -------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AIOFan HAL 1.1.40.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.6.0
ASUS Mouse HAL 1.2.0.21
AacVGA 0.0.4.6
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0


Ive noticed that if I install almost any drivers that armoury crate needs to be reset to sort out the devices again. Complicating the situation is that resets dont always work either. So I have a special process I use goes something like this:
From settings apps armoury crate advanced options, terminate, repair, reset. Logout of windows profile. Log back in and wait 5 minutes as asus framework performs some kind of maintenance. Launch armoury crate and check if problem is resolved, if not then use task scheduler to end the armourysocketserver.exe, task/process and log out of windows again. Log back in and launch armoury crate and check. If after repeating a couple times still no dice then reset the Microsoft store app and reboot. Some combination of the above should straighten it out.