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  1. #1
    ROG Junior Member Array Athlios PC Specs
    Athlios PC Specs
    MotherboardASUS PRIME X399-A
    ProcessorAMD Ryzen Threadripper 2920X
    Memory (part number)F4-3200C16-8GTZR
    Graphics Card #1ASUS GeForce GTX 1660 SUPER
    CPU CoolerCORSAIR H115i Platinum
    CaseBE QUIET! DARK BASE PRO 900 v2
    Keyboard RAZER BLACKWIDOW ELITE
    Mouse ASUS GLADIUS II
    Headset LOGITECH PRO X
    OS WINDOWS 10 x64

    Join Date
    Feb 2018
    Reputation
    10
    Posts
    4

    Armoury Crate 4.2.12.0

    Hello,

    I am using Crate 4.2.12.0 on a Windows 11 system.
    Since the last update on my ROG GLADIUS II WIRELESS mouse (Version: 2.1.1.3) when I go on the mouse settings it keeps loading. On the background of the loading there is a popup box but blurred as it stands behind the loading screen on crate.

    I tried uninstalling and reinstalling the mouse. Same behaviour.
    Thank you


    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.12.0
    ROG Live Service 1.2.18.5
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.12
    ASUS AIOFan HAL 1.1.40.0
    ASUS AURA Extension Card HAL 1.1.0.13
    ASUS AURA Motherboard HAL 1.2.6.0
    ASUS Mouse HAL 1.2.0.21
    AacVGA 0.0.4.6
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.16
    ENE RGB HAL 1.1.37.0
    ENE_EHD_M2_HAL 1.0.9.1
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

  2. #2
    New ROGer Array Jimbo93 PC Specs
    Jimbo93 PC Specs
    Laptop (Model)ABS Master Gaming PC
    MotherboardASUS Prime B560M-A AC
    ProcessorINTEL i5 10400F
    Memory (part number)G.SKILL F4-3200C16D-16GVKB x 2
    Graphics Card #1ASUS DUAL-RTX3060TI-O8G-V2
    Sound CardRealTek HD
    MonitorSAMSUNG 40" LCD
    Storage #1INTEL SSD PEKNW512GB NVMe
    CPU CoolerTHERMALTAKE UX100 ARGB
    CaseTUF GAMING GT301
    Power SupplyASUS TUF GAMING BRONZE 650W
    Keyboard TUF GAMING K1
    Mouse TUF GAMING M3
    Headset/Speakers Cambridge Works PC
    OS Win 11 Home 21H2 22000.376
    Accessory #1 Windows Feature Experience Pack 1000.22000.376.0

    Join Date
    Oct 2021
    Reputation
    81
    Posts
    326

    Quote Originally Posted by Athlios View Post
    Hello,

    I am using Crate 4.2.12.0 on a Windows 11 system.
    Since the last update on my ROG GLADIUS II WIRELESS mouse (Version: 2.1.1.3) when I go on the mouse settings it keeps loading. On the background of the loading there is a popup box but blurred as it stands behind the loading screen on crate.

    I tried uninstalling and reinstalling the mouse. Same behaviour.
    Thank you


    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.12.0
    ROG Live Service 1.2.18.5
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.12
    ASUS AIOFan HAL 1.1.40.0
    ASUS AURA Extension Card HAL 1.1.0.13
    ASUS AURA Motherboard HAL 1.2.6.0
    ASUS Mouse HAL 1.2.0.21
    AacVGA 0.0.4.6
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.16
    ENE RGB HAL 1.1.37.0
    ENE_EHD_M2_HAL 1.0.9.1
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0
    Ive noticed that if I install almost any drivers that armoury crate needs to be reset to sort out the devices again. Complicating the situation is that resets dont always work either. So I have a special process I use goes something like this:
    From settings apps armoury crate advanced options, terminate, repair, reset. Logout of windows profile. Log back in and wait 5 minutes as asus framework performs some kind of maintenance. Launch armoury crate and check if problem is resolved, if not then use task scheduler to end the armourysocketserver.exe, task/process and log out of windows again. Log back in and launch armoury crate and check. If after repeating a couple times still no dice then reset the Microsoft store app and reboot. Some combination of the above should straighten it out.

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