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  1. #1
    ROG Member Array
    Join Date
    Aug 2015

    Broadlink Bluetooth Failed

    I have tried to update the Bluetooth USB Module in my Rampage V extreme with the latest Broadcom driver from this location

    Broadcom Bluetooth Drivers (Drivers Only) :
    Drivers : WHQL [29/03/2017]

    When I manually select the driver (Have disk option) i get

    'Broadcom Bluetooth 4.1 USB'

    I click next and I get a dialogue box advising 'Update Driver Warning' Installing this device driver is not recommended because Windows
    can not verify that it is compatible with your Hardware......

    I selected yes...

    Now instead of Bluetooth, I have an item in Device Manager labelled

    'Unknown USB Device - Device Descriptor verification failed' (Or something similar)

    The previous working driver version was -

    Please can anyone advise how I can repair this?

    Thanks in advanced

  2. #2
    ROG Guru: White Belt Array Szaquak PC Specs
    Szaquak PC Specs
    MotherboardASUS Rampage V Extreme
    ProcessorIntel i7 5820K
    Memory (part number)Geil CL16-16-16 D4-3000 [16GB]
    Graphics Card #1ASUS GeForce 750
    Graphics Card #2XFX R9 280X
    Graphics Card #3XFX R9 280X
    Sound Cardintegral
    MonitorDell U2410
    Storage #1RevoDrive X2
    Storage #2some HDD
    CPU CoolerProlimatech Armageddon
    CaseThermaltake Armor+
    Power Supplybe quiet! Dark power Pro 1200 W
    Keyboard Logitech G15
    Mouse Logitech G5
    Headset Creative Aurvana Live!
    OS Windows 7 x64
    Network RouterASUS WL-500W

    Join Date
    Jan 2015

    I confirm,
    Already some time ago I installed the latest drivers for BT and also had problems with them.
    I came back to the version
    Do you say that version works well?

  3. #3
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard ASUS ROG Strix Scope NX TKL Deluxe
    Mouse ASUS ROG Chakram Core
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 22H2
    MoKiChU's Avatar
    Join Date
    Aug 2013


    This is fixed.

    Follow this process :

    - Launch Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator) > Check the boxes of all versions of drivers which .inf contains bcbtums word (if you find them) > Check the box "Force Deletion" then click on the "Delete Driver" button then restart your PC
    - Install the latest Broadcom Bluetooth Drivers WHQL : [DRIVERS] Broadcom WiFi/Bluetooth

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