Page 22 of 22 FirstFirst ... 12 20 21 22
Results 211 to 216 of 216
  1. #211
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    66
    Posts
    1,700

    Hi Icehunter,
    Do you mean you only get the issue when any drive installing in M.2_3 slot?
    Do you use dedicated graphics card? If yes, do you use riser cable?
    How often does the issue occur with bios all default(no OC/XMP)? If there is any apps or condition that easy to trigger the issue, please let me know.
    Thank you.

  2. #212
    New ROGer Array
    Join Date
    Jan 2019
    Reputation
    10
    Posts
    5

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Icehunter,
    Do you mean you only get the issue when any drive installing in M.2_3 slot?
    Do you use dedicated graphics card? If yes, do you use riser cable?
    How often does the issue occur with bios all default(no OC/XMP)? If there is any apps or condition that easy to trigger the issue, please let me know.
    Thank you.
    Any slot, any drive. It's also always the one that my hyper-v virtual disks are on. I've moved them across 7 drives so far.

    This never happens if I only use 1 NVME.

    BIOS/FW Version 1601
    CPU: 12900K
    Memory: CMH64GX4M4D3600C18W
    HDD: M2_1 - 2TB Samsung 970 Evo Plus
    M2_3 - 2TB WD Black SN770
    M2_4 - 2TB WD Black SN770
    SATA6G_3 - ST2000DM008-2FR102
    SATA6G_4- ST2000DM008-2FR102
    SATA6G_E1 - Samsung SSD 870 QVO 1TB
    VGA: EVGA 3090 FTW3 Ultra
    Power Supply: Corsair RM1000x
    Network/Lan:
    Other Hardware:
    OS Version: Microsoft Windows 11 Pro
    10.0.22000 Build 22000

    Even if I don't use hyper-v, just loading the storage controllers causes it to happen at random times. WHEA errors go away when disabling ASPM, however, as I mentioned device resets to raidportX still exist, which then fully disconnects with a stornvme error.

    I do not use a riser cable.

    XMP on/off doesn't matter. Occurs the same amount of times. 2-3x an hour. I've had multiple boards now.

  3. #213
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    66
    Posts
    1,700

    Hi Icehunter,
    May I have the serial number of your ROG STRIX Z690-A Gaming D4 motherboards via PM?
    For your ram model, could you please help to provide a photo like this to check the version?
    Click image for larger version. 

Name:	Corsair - 複製.jpg 
Views:	0 
Size:	322.4 KB 
ID:	94543
    Thank you.

  4. #214
    New ROGer Array
    Join Date
    Jan 2019
    Reputation
    10
    Posts
    5

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Icehunter,
    May I have the serial number of your ROG STRIX Z690-A Gaming D4 motherboards via PM?
    For your ram model, could you please help to provide a photo like this to check the version?
    Click image for larger version. 

Name:	Corsair - 複製.jpg 
Views:	0 
Size:	322.4 KB 
ID:	94543
    Thank you.
    PM'd thanks!

    Also for others. I moved my GPU to PCIE 3x16 slot... and it works now, but a 3090 running on Gen3 affects my performance at least, and it's not fully recognized by monitor software as there's no primary GPU in the 5.0 slot.

    I can run without a GPU and multiple drives are okay, but sticking anything in that PCI5 slot, only allows 1 drive so far to work at a time. nothing more.

    ASPM still has to be off, but only if using more than 1 drive.

    *UPDATE*

    Just a FYI, this for me is good for a day. I use hyper-v/disk/virtualization alot, and without these changes I couldn't go an hour or two without drives failing before.
    Last edited by Icehunter; 08-10-2022 at 09:56 PM.

  5. #215
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    66
    Posts
    1,700

    Hi Icehunter,
    Thank you for your reply.
    I'll consult our tech team more about this.

  6. #216
    Moderator Array
    Join Date
    Apr 2019
    Reputation
    66
    Posts
    1,700

    Hi Icehunter,
    Sorry for late reply. The WHEA Error on ASUS motherboards is a Gen4 signal, M.2 SSD and related driver compatibility message, not a hardware design issue on the motherboard itself, and does not affect PCIE and M.2 related functions.
    The PCIe slot and M.2 slot related signals on our motherboards are also far superior to the design specifications.

    If you are experiencing this issue with the latest BIOS and have concerns, we recommend that you consider disabling the PCI Express Native Power Management feature in your BIOS to avoid a WHEA 17 error. Disabling this option will have little impact on normal usage, so please don't worry.

    If you have other usage anomalies, we may suggest you to check your peripherals.
    Sorry for any inconvenience it may cause.

Page 22 of 22 FirstFirst ... 12 20 21 22

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •