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  1. #211
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    Hi Icehunter,
    Do you mean you only get the issue when any drive installing in M.2_3 slot?
    Do you use dedicated graphics card? If yes, do you use riser cable?
    How often does the issue occur with bios all default(no OC/XMP)? If there is any apps or condition that easy to trigger the issue, please let me know.
    Thank you.

  2. #212
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Icehunter,
    Do you mean you only get the issue when any drive installing in M.2_3 slot?
    Do you use dedicated graphics card? If yes, do you use riser cable?
    How often does the issue occur with bios all default(no OC/XMP)? If there is any apps or condition that easy to trigger the issue, please let me know.
    Thank you.
    Any slot, any drive. It's also always the one that my hyper-v virtual disks are on. I've moved them across 7 drives so far.

    This never happens if I only use 1 NVME.

    BIOS/FW Version 1601
    CPU: 12900K
    Memory: CMH64GX4M4D3600C18W
    HDD: M2_1 - 2TB Samsung 970 Evo Plus
    M2_3 - 2TB WD Black SN770
    M2_4 - 2TB WD Black SN770
    SATA6G_3 - ST2000DM008-2FR102
    SATA6G_4- ST2000DM008-2FR102
    SATA6G_E1 - Samsung SSD 870 QVO 1TB
    VGA: EVGA 3090 FTW3 Ultra
    Power Supply: Corsair RM1000x
    Network/Lan:
    Other Hardware:
    OS Version: Microsoft Windows 11 Pro
    10.0.22000 Build 22000

    Even if I don't use hyper-v, just loading the storage controllers causes it to happen at random times. WHEA errors go away when disabling ASPM, however, as I mentioned device resets to raidportX still exist, which then fully disconnects with a stornvme error.

    I do not use a riser cable.

    XMP on/off doesn't matter. Occurs the same amount of times. 2-3x an hour. I've had multiple boards now.

  3. #213
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    Hi Icehunter,
    May I have the serial number of your ROG STRIX Z690-A Gaming D4 motherboards via PM?
    For your ram model, could you please help to provide a photo like this to check the version?
    Click image for larger version. 

Name:	Corsair - 複製.jpg 
Views:	3 
Size:	322.4 KB 
ID:	94543
    Thank you.

  4. #214
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Icehunter,
    May I have the serial number of your ROG STRIX Z690-A Gaming D4 motherboards via PM?
    For your ram model, could you please help to provide a photo like this to check the version?
    Click image for larger version. 

Name:	Corsair - 複製.jpg 
Views:	3 
Size:	322.4 KB 
ID:	94543
    Thank you.
    PM'd thanks!

    Also for others. I moved my GPU to PCIE 3x16 slot... and it works now, but a 3090 running on Gen3 affects my performance at least, and it's not fully recognized by monitor software as there's no primary GPU in the 5.0 slot.

    I can run without a GPU and multiple drives are okay, but sticking anything in that PCI5 slot, only allows 1 drive so far to work at a time. nothing more.

    ASPM still has to be off, but only if using more than 1 drive.

    *UPDATE*

    Just a FYI, this for me is good for a day. I use hyper-v/disk/virtualization alot, and without these changes I couldn't go an hour or two without drives failing before.
    Last edited by Icehunter; 08-10-2022 at 09:56 PM.

  5. #215
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    Hi Icehunter,
    Thank you for your reply.
    I'll consult our tech team more about this.

  6. #216
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    Hi Icehunter,
    Sorry for late reply. The WHEA Error on ASUS motherboards is a Gen4 signal, M.2 SSD and related driver compatibility message, not a hardware design issue on the motherboard itself, and does not affect PCIE and M.2 related functions.
    The PCIe slot and M.2 slot related signals on our motherboards are also far superior to the design specifications.

    If you are experiencing this issue with the latest BIOS and have concerns, we recommend that you consider disabling the PCI Express Native Power Management feature in your BIOS to avoid a WHEA 17 error. Disabling this option will have little impact on normal usage, so please don't worry.

    If you have other usage anomalies, we may suggest you to check your peripherals.
    Sorry for any inconvenience it may cause.

  7. #217
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    I tried looking but couldn't find one. I have the same issue with Z490 Maximus XII Hero Wifi with evga kingpin 3090 in first pcie slot and two nvme (970 EVO Plus 2tB). Setting windows and bios power management doesn't help, still get the same windows errors / drive disconnects until I reboot, but it's only when I do hard gaming. I haven't gone to 2601 (latest BIOS) yet I'm still on 2403. So I guess it's not just the Z690. If there's a better place for Z490, please lemmie know.

    Quote Originally Posted by STARRAIN@ROG View Post
    Hi Icehunter,
    Sorry for late reply. The WHEA Error on ASUS motherboards is a Gen4 signal, M.2 SSD and related driver compatibility message, not a hardware design issue on the motherboard itself, and does not affect PCIE and M.2 related functions.
    The PCIe slot and M.2 slot related signals on our motherboards are also far superior to the design specifications.

    If you are experiencing this issue with the latest BIOS and have concerns, we recommend that you consider disabling the PCI Express Native Power Management feature in your BIOS to avoid a WHEA 17 error. Disabling this option will have little impact on normal usage, so please don't worry.

    If you have other usage anomalies, we may suggest you to check your peripherals.
    Sorry for any inconvenience it may cause.

  8. #218
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    Hi unrequited,
    Could you please create a new thread for your Z490 Maximus XII Hero Wifi issue?
    Please also try bios 2601 with bios all default settings(no OC) first.
    Thank you.

  9. #219
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    I've been experiencing similar issues on and off for months...

    Specs:

    OS: Windows 11 Pro 64-bit (22H2)
    Nvidia Driver: 522.25
    Display: ASUS ROG Swift PG279QM (27" 240Hz G-SYNC w/module @1440p)
    Keyboard: Logitech G915 TKL Tenkeyless (Tactile Switches)
    Mice: Razer Viper V2 Pro
    Sound: Creative Sound Blaster Katana V2
    Case: Fractal Design Torrent
    Motherboard: ASUS ROG Maximus Z690 Extreme
    Power Supply: Seasonic PRIME TX-1000 80+ Titanium 1000W
    CPU: i9-12900k (Hyper-Threaded: 16 cores/24 threads)
    Heatsink: Noctua NH-D15
    RAM: 32GB G.SKILL Trident Z5 DDR5 @5600MHz (Dual Channel: 36-36-36-76)
    GPU: EVGA RTX 3080 FTW3 ULTRA GAMING 10GB
    SSD (OS / Games): 1TB Samsung 980 Pro M.2 NVMe
    SSD (Games): 2TB WD_BLACK SN850 M.2 NVMe
    SSD (Games): 4TB Samsung 870 EVO
    SSD (Work): 1TB Samsung 970 Evo

    BIOS version: 2103
    BIOS overrides (everything else default):
    1. AI Overclock Tuner: XMP 1
    2. ASUS MultiCore Enhancements: Disabled - Enforce All Limits
    3. PCIE Express Native Power Management: Disabled
    4. ASPM: Disabled
    5. ErP Ready: Enabled(S5)
    6. Legacy USB Support: Auto
    7. USB Audio: Disabled
    8. MARVELL 10G LAN: Disabled
    9. USB power delivery in Soft off state (S5): Disabled
    10. Connectivty mode (Wi-Fi & Bluetooth): Disabled
    11. Q-Code LED Function: Auto
    12. M.2_3 Configuration: PCIE
    13. OS Type: Windows UEIF mode
    14. Next Boot After AC Power Loss: Normal Boot

    And yes, I have all the latest drivers and firmware installed as per:
    https://rog.asus.com/motherboards/ro...desk_download/
    https://rog.asus.com/forum/showthrea...760-H770-Z790)
    https://rog.asus.com/forum/showthrea...x-5xx-6xx-7xx)

    Basically, my Samsung 980 Pro is on M.2_2, WD_BLACK SN850 on M.2_3, and Samsung 970 Evo on my DIMM extension card (slot 1), and the M.2_3 started becoming unreadable and disappearing randomly after updating to BIOS version 1601 a few months back.

    If I let it go long enough, the system tries to "repair" that drive on restart, and eventually, it begins setting all of the files and folders to read-only until I use diskpart to clear them of that attribute. Eventually, the drive disappears in the OS (yet never does so in the BIOS) until a restart or shutdown/reboot, repeat.

    After several CMOS resets and toggling multiple setting back and forth, I somehow got it to stop for months until I updated to 2103 (hence not seeking support on this sooner; thought this was a fluke), but it's happening again, even after I tried replicating the "fixes" I made the last time it started.

    From what I can tell, there's nothing wrong with the actual drive, and it happens with or without XMP; my 5600Mhz factory OC is stable, I used Memtest86 to check.

    My 970 Evo drive, which is using the Samsung NVME Controller, works without this issue. My SN850, however, is the only one on the Standard NVM Express Controller that gets the "stornvme Event ID 11 The driver detected a controller error on \Device\RaidPort3." And I'm not using a RAID config, FYI.

    My 980 Pro is also on the Standard NVM Express Controller, and no such issues.

    What's really frustrating is I adopted the Z690 platform right at the beginning, and initially built this system with a Hero board, but then discovered shortly after I had the upside down capacitor issue, so I had to pull my PC apart and upgrade to the Extreme at the time (going with any other ASUS board was a downgrade for my purposes), only to run into this.

    It seems many here have similar issues, and across more than one model type, including different platforms and brands. I can only guess this isn't a hardware issue in all cases, but a software compatibility issue between the BIOS and the Windows 11 Standard NVM Express Controller driver with certain drives in certain slots in certain configurations (or something like it).

    I'd be nice if it could be looked into officially. I'd be happy to share any other details I can as well.
    Last edited by jorimt; 10-26-2022 at 01:08 AM.

  10. #220
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    Hi jorimt,
    Is only WD_BLACK SN850 becoming unreadable and disappearing or any SSD on M.2_3 would been unreadable and disappearing in windows?
    Does it also occur on bios 2103 with bios all default settings and only disable PCIE Express Native Power Management?
    Does it happen after run the specific apps or any settings changed?
    Thank you.

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