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  1. #1
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    Asus pg329q colour banding / hue shift

    Hi,

    Recently got this monitor which on paper looks like quite brilliant but after few days of adjusting to it I noticed the right 1/4 of the screen has a banding/colour or hue shift noticeable on white/gray/cyan backgrounds mostly. Even more noticeable on wider viewing angles.

    The shift is distinct with a STRAIGHT VERTICAL line so don't think it's IPS glow? It's quite distracting on gray/white screens.

    What's the cause of this? And obviously, how to fix it?

    Bit of Googling suggests it could be connectors inside the panel being loose, but being only a few days and still under warranty I don't want to be DIY'ing it.

    I know the OLEDs TVs out of the box can have similar problems and much of it is alleviated by running content and their inbuilt "pixel refresher" utility.

    Attached photos of issue.
    Miniatura de Adjuntos Miniatura de Adjuntos 25% gray.jpg  

    50% gray.jpg  

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  2. #2
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    Hi kingsaadi,
    Have you reset the monitor but it is still the same?
    Could you please take photo on red/green/blue backgrounds?
    May I have the firmware version and the serial number via PM?
    Thank you.

  3. #3
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    Quote Originally Posted by STARRAIN@ROG View Post
    Hi kingsaadi,
    Have you reset the monitor but it is still the same?
    Could you please take photo on red/green/blue backgrounds?
    May I have the firmware version and the serial number via PM?
    Thank you.
    Yes, reset the monitor from menu "all reset". Also left monitor off with power plug out for a while to see if that would do anything. Restored defaults for my GPU settings / colour profiles.

    It is still the same.

    Attached photos for R/G/B backgrounds. Can barely notice it on Green. Can't see it on Red or Blue. Gray, White, Cyan its pretty obvious.

    Will PM you firmware and SN.

    Thanks
    Miniatura de Adjuntos Miniatura de Adjuntos IMG_20211214_201745.jpg  

    IMG_20211214_201851.jpg  

    IMG_20211214_201907.jpg  

    IMG_20211214_201956.jpg  

    i7 3970x 4.0ghz
    NZXT Kraken X61 with 2x Noctua industrial A14 2000rpm fans
    Corsair Dominator Platinum DDR3 1866mhz 8gbx4
    Corsair AX1200
    Asus Rampage IV Extreme
    Asus Xonar Essence STX
    EVGA 2x GTX980 SLI
    Intel 520 Series SSD 480gb
    WD Caviar Black 2TB
    Asus 24x DVDRW
    NZXT Phantom 820

  4. #4
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    Hi kingsaadi,
    Thank you for your reply and information.
    I'll consult our tech team more about this.

  5. #5
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    Hi kingsaadi,
    After consulted our tech team, I'm afraid it would be hardware related.
    Please send the monitor for RMA and share me the RMA number via PM.
    Thank you so much.

  6. #6
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    Hi Starrain,

    That is unfortunate... I have contacted ASUS NZ for RMA. Will PM you RMA number once it's sent.

    Thanks

    Saadi
    i7 3970x 4.0ghz
    NZXT Kraken X61 with 2x Noctua industrial A14 2000rpm fans
    Corsair Dominator Platinum DDR3 1866mhz 8gbx4
    Corsair AX1200
    Asus Rampage IV Extreme
    Asus Xonar Essence STX
    EVGA 2x GTX980 SLI
    Intel 520 Series SSD 480gb
    WD Caviar Black 2TB
    Asus 24x DVDRW
    NZXT Phantom 820

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